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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,204
This company responds to reviews on average within 16 days

Instant Feedback

237,939 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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How do I do a return?
December 1, 2023

.the website doesn't offer any way to return your items if your not satisfied. I sent an email with no response.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2023
GB
2 reviews
0 helpful votes
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My experience
November 6, 2023

I like the look of the clothes I bought on although fabric is not as good quality as I would have hoped. Also delivery took more than 2 weeks.

Date of experience: November 6, 2023
GB
2 reviews
0 helpful votes
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My experience
November 6, 2023

I like the look of the clothes I bought on although fabric is not as good quality as I would have hoped. Also delivery took more than 2 weeks.

Date of experience: November 6, 2023
Washington
1 review
0 helpful votes
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Love all your clothes.
November 6, 2023

Love your clothes. Only wish the shipping was faster

Date of experience: November 6, 2023
GB
1 review
0 helpful votes
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Arrived quickly and all true to size
November 6, 2023

Items of good quality and true to size. Reasonable prices

Date of experience: November 6, 2023
Florida
1 review
0 helpful votes
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Love the sweater
November 6, 2023

I love color, fit and quality of the sweater I purchased. Delivered faster than I expected. Great price!

Date of experience: November 6, 2023
Kansas
1 review
0 helpful votes
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Not satisfied
December 1, 2023

Buy 2 products to check the website, but the product quality is terrible, not buying nothing for this again, Shein is a lot better.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2023
GB
1 review
0 helpful votes
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Lovely jumpers
November 6, 2023

Parcel finally turned up after a long wait but emails were very prompt back

Date of experience: November 6, 2023
GB
1 review
0 helpful votes
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I was very disappointed by the products. It tooks for ever to received a part of my order. Not the full order not my size even if one of the item was L was hyper big and the other one in L to small. And my third article not available I add ton cancelled the order one month later because not received. I won't order again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2023
GB
1 review
0 helpful votes
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Quick delivery
November 6, 2023

Nice three piece to wear as a casual outfit.
Not a thick material though so be aware of this

Date of experience: November 6, 2023
California
1 review
0 helpful votes
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I ordered 3 times with no problem until I decided to order an outfit in 2 sizes to get the best fit. I have been going back and forth with customer service for 4 days and I still don't have a return address. Today's message simply stated that of I agree to return, she can provide me an address. The initial replies were suggestions for me to keep the item and get a $5 refund- then keep the item and get a $12 refund. I'm sure that I will NEVER order here again. I suggest SHEIN. I place two and three hundred dollars from Shein regularly and I've never had an issue with Shein.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 5, 2023
Georgia
1 review
0 helpful votes
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Delivery took a month
December 1, 2023

Delivery took forever! Overall satisfied with my order

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 5, 2023
GB
1 review
0 helpful votes
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Had said that do not leave parcels in my bin or door step paid for the kanji suit it's a top cardigan and bottoms that still show in my basket even though I have paid for them

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 5, 2023
Alabama
2 reviews
0 helpful votes
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Every was good
November 5, 2023

I didn't know that it took so long to receive the item. I'm going to order from chic me agian

Date of experience: November 5, 2023
Shunette G.
Illinois
1 review
0 helpful votes
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Outfits and earrings
November 5, 2023

Nice shipping was faster than expected love my purchases

Date of experience: November 5, 2023
Colorado
1 review
0 helpful votes
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Thomasha
November 5, 2023

I was very pleased with my order. Now that is all I have to say.Excellent service

Date of experience: November 5, 2023
GB
1 review
0 helpful votes
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Delivery
December 1, 2023

Delivery took about 4 weeks so not convenient if you want the item quickly

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 5, 2023
Australia
1 review
0 helpful votes
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Very impressed
November 5, 2023
Updated review

I couldn't believe how quickly my items were delivered and the quality was fantastic. Great experience all round.

Date of experience: November 4, 2023

Loved it!
October 28, 2023
Previous review

Loved it! Parcel arrived to day for previous order and I'm over the moon with happiness. Can't wait for my next delivery

Date of experience: October 28, 2023
California
10 reviews
5 helpful votes
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The Return Policy page says "If you're not 100% satisfied with the items you received, please contact us within 14 days upon receiving them to initiate the return process."

I ordered shoes that were mislabeled, so I contacted them as the return page says, but they gave me such a hard time. They essentially tried to give me a discount instead of allowing me to return them, and said that I would have to be the one to cover return shipping. Nowhere on their return page did it say anything about this. Also, they take days to reply, so by the time we were finally reaching an agreement, they told me I was no longer in the 14 day return period.

This is extremely misleading. Do not order from here unless you're actually okay with no returns because that's what it SHOULD say on their page.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 4, 2023
Mexico
1 review
0 helpful votes
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Excelente compra
November 5, 2023

Relación calidad precio, talla correcta y bonitos diseños.

Date of experience: November 4, 2023