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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Muy bien ha sido fácil, pero ha tardado muchísimo tiempo en llegar
I emailed regarding delivery and received quick response.
My shopping experience with chick me has always been pretty good. I love the clothing and shoes they sell! However this time in hand it took too long for me to receive my order is why i gave a 4 star
Toller Stoff und sitzt super. Farben wie abgebildet
Dieses Teil hat keinen schönen Stoff es sitzt einfach laberig und sieht von anfang an alt aus. Schade
Everything was good but the shipping took for ever
It was okay. Took forever. The zipper came broken on my pants too.
The experience was good. The tee shirt I ordered took almost a month to arrive. The material is soft and fits well. The only down side is the wording is misspelled. I guess I'll try to fix it.
Nice selection. Easy shopping. Can't wait for my order to arrive.
It took a month for my purchases to arrive and in the meantime I keep receiving email offering discounts to purchase more
Beautiful dress fits well as glad I ordered it Bought it in the Orange for a change
Beautiful tops.
Made for tiny people.
Want to send back and received refund. Not15% off next purchase
I tried this company because I liked the pictures, the colors and the variety of styles. However, when the items arrived I was disappointed that the material was so cheap. Otherwise, the styles of the items were good and the colors were beautiful. You would have to wear body shaping undergarments or something under because the material is not your friend. I tried to return my entire order and that was a hassle. They were offering me a discount on my next purchase, 10% refund or I had to pay to ship my items back. Only order from this company if you are really sure you want the items because it is a hassle to return. I will not order from them again.
EL VESTIDO MUY BONITO, ME QUEDO PEQUEÑO Y QUERIA UNA DEVOLUCION Y NADA DE LO QUE OFRECIERON FUE LO QUE PEDIA, SOLICITE DEVOLUCION O CAMBIO PORQUE ESTA EN SU POLITICA Y NO ME OFRECIERON QUEDARME CON UN VESTIDO PEQUEÑO Y ADEMAS ME OFRECIERON DESCUENTOS CUANDO SOLOQUERIA CAMBIARLO POR UNA TALLA MAS GRADE, AHORA ME QUEDO CON UNVESTIDO QUE NO PUEDO USAR.
Waited about 6 weeks, came after the event I had ordered them for
Man kann die Sachen nicht zurückschicken!
Die Kleidung sieht sehr ähnlich wie auf dem Bild aus aber Qualität ist nicht gut!
Bin sehr zufrieden, schnelle Lieferung, zuverlässig,
Never again the pictures are way better then the actual products. I'm so not happy with my two tops
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

