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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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So far i have no complaints with this company,, clothes arrived in good condition and excellent shape,, jumpers are thin material but thats ok
Very good and happy with them. Fit perfectly true to sizing. Great designs, nice fabric.
Pretty sun dress. Nice style. Lovely fabric. Great for the summer.
Die Kleidungsstücke sind allesamt so durchsichtig und knapp geschnitten, dass ich keines behalten konnte. Hinzukommt das ich 56 Euro für die Retoure bezahlen muss, was allerdings nirgendwo stand und auch der Service antwortet nur undetailliert auf Rückfragen. Ebenso kamen die Produkte so spät das ich bereits eine Mahnung wegen der Klarnarechnung erhielt, obowohl noch keines der Pakte angekommen war. Alles in allem nicht zu empfehlen, werde dort nie wieder bestellen.
Bien, ressemble à une autre marque bon prix, mais élégante, ce que je recherche avant tout, je pense que ces marques internet sont identiques...! Mêmes tissus très légers...! Cela dure ce que ça dure!
I ordered two beautiful shirts. However I'm so disappointed in how long i had to wait to recieve them. It took over a month for me to actually see a difference when tracking. I ordered from another website and recieved it no lie in less then a week and a half. Shipments came from same shipping area. This to me is so unaceptable clearing won't be ordering again anytime soon. Very disappointed.
It arrived in record time and was very delighted. The only thing is the shoe is for a very wide foot, I have a very narrow foot.
Very good and easy, not very happy with fabrics on this purchase
I love the products I bought and although shipping took longer than expected it was worth the wait. I'm very happy with my purchases.
I love these selections. I will be back to purchase more,
Size is too small and quality terrible
Please send return label
Really cute designs but items run small and all were dry clean only. Shipping was faster than I expected. Difficult to do returns as you have to send a message and take it to a USPS as well as send photos of the receipt. You also must pay for the return even though the sizing is off.
Top was very poor quality huge fitting want to send it back and then postage was expensive will never purchase again
Would be great if I didn't need it for a certain time. Came ages after it stated meaning that I Had to find an alternative and now have no use for this dress
I have been requesting to return an item that I purchased, but I have no response.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

