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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,224
This company responds to reviews on average within 16 days

Instant Feedback

238,020 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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BAD BUSINESS FULL OF LIES
December 6, 2023

Clothes dont look like they look on the Internet size is wrong will never order again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2023
New York
1 review
0 helpful votes
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Horrible Shipping and Un authorized Charges
December 6, 2023
Updated review

I was browsing the site and added items to my basket.I then get a notification from my credit card company that Chic Me tried processing an order 5 times on my credit card.I never placed the order or even sent a confirmation e-mail.Thank God my credit card company did not process the transaction, because Chic Me is terrible with refunds!...
I had to have a new credit card issued to me & now everyone I use it I get a fraud alert and I have to inform my credit card company that I did use it.The card gets blocked until I confirm the order I am placing.This is totally ridiculous!.So think twice before ordering from Chic Me!

Date of experience: November 8, 2023

False Info
November 15, 2023
Previous review

I just resolved one issue with Chic Me, but before my issue with Chic Me, I placed another order one week later...My first issue was that a month later my order still did not ship and it finally got resolved, In the mean time I got a notification on my second order that it was shipped on 10/10/23...15 days later and ai still never received it, so when I went to track it, it says at warehouse waiting to be shipped!.But my actually order says shipped. Placing an order and receiving it should not be as STRESSFUL as Chic Me makes it.Once I get this order I will just stick to ordering from Shein!.They are extremely reliable and Shipped to them, means Shipped, not in Warehouse waiting to be shipped!.It was an order of 14 items!...Terrible!

Date of experience: October 22, 2023
France
1 review
0 helpful votes
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Very good
November 8, 2023

Très contente...produits correspondent à la photo...Bon service...cliente fidele

Date of experience: November 8, 2023
TT
1 review
0 helpful votes
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The denim is inferior. You can see through the denim. Absolutely disappointing because I loved the dress at first sight

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2023
New York
1 review
0 helpful votes
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Beware! Not worth it!
December 6, 2023

After waiting almost a month for my items, and being told there were delays due to Covid (yes! Covid?!?!). I contacted customer service to ask for my order to be cancelled and a refund. Keep in mind you can ONLY contact customer service thru What's App or email and the contact hours are in the middle of the night I guess due to them being in China. Weird since I shop at SHEIN and Temu and have never had this issue! They magically shipped my items within a day of my request to cancel and for a refund. I waited another week or more to get the items and they were poorly made, low quality, and sizing was wrong. SO back to Whats App to "formally" request a return. You must request a return, include item numbers and wait for a reply. After that I get a reply that says they'll give me a 20% off coupon and 10% refund and I can keep the items. The items that don't fit?!?! I said no! They came back with 15% refund. I countered with 50% refund. They agreed to 35% refund which I accepted but only because it's now a week of back and forth and I was sick and tired of dealing with them. My order was a $72 order. Out of the 4 items of clothing only 1 fit. I did get $15 refunded and I can keep the crappy items which I'll wear as pajamas. I will NEVER shop here again!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2023
GB
1 review
0 helpful votes
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Excellent service
November 8, 2023

I placed an order when delivered the item was damaged but the issue was dealt with and a new order was sent out very good service thankyou so much will be ordering again

Date of experience: November 8, 2023
Texas
1 review
0 helpful votes
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Great fit and great quality
November 8, 2023
Updated review

Easy to order and merchandise was in perfect condition and material didn't feel cheap. Great fit too

Date of experience: November 7, 2023

Good quality
March 24, 2023
Previous review

Their shipping takes way too long so do t order something if you need it for an event coming up within a month. However everything I have ordered from them I have loved. True to size. Great material and fit.

Date of experience: February 21, 2023
GB
1 review
0 helpful votes
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WORTH THE 30day WAIT! :)
November 8, 2023

The Suit I purchased was absolutely stunning. Great material. Was well worth the 30day wait! Thank you Can't wait to wear the other items I received.:)

Date of experience: November 7, 2023
Gibraltar
1 review
0 helpful votes
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Order still not delivered after 1 1/2. Months
December 6, 2023
Updated review

Not happy.with the time it takes to have your oder delivered

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2023

Very nice clothes
October 30, 2023
Previous review

Very nice clothes

Date of experience: September 30, 2023
Hawaii
1 review
0 helpful votes
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Guys snug
November 8, 2023
Updated review

Lōng wait for product. But like the blouses
That's all I have to say

Date of experience: November 7, 2023

Love the clothes
July 17, 2023
Previous review

Love the clothes

Date of experience: July 17, 2023
GB
1 review
0 helpful votes
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Exactly how it looked
November 7, 2023
Updated review

Good quality easy to order and pay very satisfied with delivery time

Date of experience: November 7, 2023

Easy to ordwr
November 3, 2022
Previous review

Easy to ordwr

Date of experience: November 3, 2022
California
1 review
0 helpful votes
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Sweaters
November 7, 2023
Updated review

All sweaters fit great! I'm happy with the quality.

Date of experience: November 7, 2023

Cute clothes
October 19, 2022
Previous review

Got my items in a timely manner and for the most part liked them all

Date of experience: October 18, 2022
GB
1 review
0 helpful votes
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The top received was beautiful
November 7, 2023

Trouble free
It was easy to place the order and my kept me informed

Date of experience: November 7, 2023
Michigan
1 review
0 helpful votes
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Returns
December 1, 2023

Don't take returns. Just give a fraction of what you paid

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2023
GB
1 review
0 helpful votes
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Too long on delivery
December 1, 2023

Received too late to wear what I had planned served too late

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2023
GB
1 review
0 helpful votes
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Fantastic clothes and service
November 7, 2023

Perfect clothes not tried them all on but they all look good

Date of experience: November 7, 2023
Virginia
1 review
0 helpful votes
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Quality of the product was less than expected.
November 7, 2023
Updated review

Easy to order and pay easy my experience shopping is always fun! The product is not what I expected. Not happy with the Jacket and the sweater Jacket.

Date of experience: November 7, 2023

Great products
August 26, 2023
Previous review

Great products

Date of experience: August 25, 2023
Italy
1 review
0 helpful votes
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Ok
November 7, 2023

Ok tutto bene il vestito di ottima fattura leggero elegfante

Date of experience: November 7, 2023
GB
1 review
0 helpful votes
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Cardigan
December 1, 2023

Not good item not like pictures and want to return it but that's not easy to do

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2023
District of Columbia
1 review
0 helpful votes
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Génial
November 7, 2023

Agréablement surprise! Délai Réception commande correct! Pas de frais en plus

Date of experience: November 7, 2023