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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Their website says if any charges are incurred to have purchase delivered other than that already paid through them that they would reimburse. Lies
Paid for item, 3 weeks later still hadnt arrived. Chased up delivery only to be told it was out of stock and wouldn't be back available.
No contact had been made from ChicMe to inform me
Poor service
Die waren habe ich Anfang Oktober bestellt und ist immer noch nicht angekommen und wir haben schon Mitte November.
Very disappointing very! Delivery take forever as well.
It is very hard to return Items that do not fit. It's hard to communicate with the company. It's just too complicated. I am 69 and it's just way too complicated for me.
Contacted the company regarding information on how to return a shipment
My delivery took less than a week to arrive I was very impressed
It has been well over two months going on three months and I have never received my order. I have reached out to customer service.
Shipping took about a month, not ideal but sometimes things are worth the wait… the sizes were not accurate with some
Items being too big and not as described and some items too small. Overall I wasn't pleased with the delivery time or the clothing that I purchased.
It is a nice jacket. But the material could be more bigger
Awful I ordered more than once but i never receive the items! Your answer is to file a claim with the USPS! This is something you should do with your carrier not me and replace my items! Seems like a scam!
Didn't receive my order
Was delivered to another place
No address on picture of delivery
No customer service
No money
No order
I didn't receive my items as they changed my name address phone number for someone else entirely and won't refund me
The tops are lovely but same size yet one is smaller than the other.one a. BIt tight but took so long to arrive and want them for Christmas won't get exchange in time
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members