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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Website looks really good, but products are very bad quality
Easy to order and kept informed of delivery saw the suit on Facebook and really liked it fabric is soft and light just what I wanted
Good hope my purchase is good quality and fits nice
Waited too long for delivery. Sizes for 1 shirt perfect. 1 other shirt will have to hem too long.
1 shirt way to small will be giving away as a gift to someone who wears extra small, when item is large.
I never received my order I reached out and was only offered ten dollars towards another purchase when I lost eighty one of the items was no longer in stock and I never received my money back from that was told I could only pick another item I will not be purchasing anything else from this company
Love all the versatility and variation of colors and styles
The clothing is sizable, expandable wears that are affordable and adjustable to size. I've purchased several clothing articles from Chicme and would definitely recommend the products to others due to them being inexpensive, comfortable and easy to wear. As evening attire and business professional
I have never in my life dealt with a company like this, First of all, I was not satisfied with the quality of the material, plus it was not true to size, so I tried to have it returned, they wanted to give me 10% of my refund and I keep the items, I would not accept that, so they offered me 30% and I keep the items, I told them that I wanted all my refund, finally they sent me an address as to where I could return it, and it was going to cost as much as my items, so I decided to keep them and give them away, but you can count on me never ordering from your company ever again.
Shirt was exactly as shown and fits perfectly. Really liked the product but do expect it to take time to receive.
Articles de bonne qualité et taille conforme. Délai de livraison correct.
Good overall service, del a little slow, good item
My experience was okay. I tracked the package and there was a message about the product being sanitized. This message appeared days after the product had already arrived as well. There was also something written in a different language
I had to reach out twice to see where my order was at took over a month to get the order
Understanding products are coming from overseas, my items took 3 weeks to arrive. I was ok with this, but when they didn't fit, I wanted to do a return. ChicMe does it make the return process easy. You have to send your issues to Customer Service then they'll issue you a ticket where you again let them know what's wrong with your order. They have 24-48 hours to respond. After spending $60, I was offered either a $10 refund, 10% off my next order or $10 off my next order; all of which I was not happy with. Don't bother asking if there's anything else they could do…apparently it costs more to process a return. I am not at all happy with my 1 and only experience with this company.
Disappointed that the order took 4 weeks to arrive. Happy with them but not with the length of time sadly
Took nearly 6 weeks to come and the quality is not very good.
Easy to shop. Cute stuff. They are a little big, maybe not as nice as I thought. But should work
Took ages to process order, then when it eventually arrived. Was not as nice as the photos. Some items weee not even the same shade! Will not use again
The most comfortable boots I own. Very bright in colour. I'm unsure if they will stand the test of time. But I am incredibly satisfied with the comfort and style.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

