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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Fairly easy to shop. Description was very accurate for sizing
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Cute clothes, but shipping time is longer than SHEIN. Also they advertise one price but mark it up at checkout.
I appreciate the wonderful customer service and delivery. My package was left in a safe place out of the rain as I instructed. I appreciate it so much. Thank you Mrs. Salinas
The items I ordered were true to the advertisement.
I ordered 2 items and I love them both. Excellent quality and style.
Again very low quality. Low quality low quality low quality. If you ask for a review why make someone write at least 50 characters.
I bought this dress and it looks just as it was on the website. It's great quality and great price
I have been trying to reach out to you for a return and refund. I am not satisfied with the items I received.
Love shopping here. I have had to return 2 items but the rest were good
Lots of quality & value for money goods.
I love shopping here it makes my on line experience easy & the discounts & offers are brilliant
I send a mail asking how to send back the goods that didn't fit. Last week I send a mail again, and then they said the term had expired?
Placed order but everything wasn't in stock. Chic contacted me straight away and offered an alternative or refund. Refund back into account within a short time and the rest of my clothes arrived quickly after. Quality good and true to size.
I thought the material would have been different. The price was good. Items fitted perfectly
Shipping terrible. And I paid $10 for it. Could not get ahold of a representative to discuss the issue. Tracking was not up to date.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

