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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Great from ordering to delivery! Loved my dresses they fit perfectly. I wear size 8 got size large they fit great! Also great quality!
Placed order 10/14/23, received 11/11/23. I was frustrated when i took too long.
Products came not ironed. I was very disappointed
Excellent service. High quality. Totally recommend.
Love everything I ordered from quality to price and delivery. Very satisfied
All okay it took a little while to get here but well worth waiting for
It was okay but very disappointed with the garment it was to short and had no shape infact it didn't look like the same garment in the picture
Received within couple of weeks
Good quality material and lovely sparkly sleeves very pleased
No response from customer services when you need help tracking items
Good quality. Just as pictured. Comfortable. I ordered the 39 and they fit perfectly. I'm an AUS size 8 to 9 depending on brand. The tie up part where the zipper is fits just perfectly - i'd recommend going up a size if you have thicker calves as I'm fairly small and they only just do up.
Delivery came sooner than expected which was great!
I ordered some clothes for a vacation I was going on and they told me that it would be with me in time. They delayed the shipping and I requested a refund and as soon as I did, they told me that they had already shipped the clothes when they were still in the factory. They told me that the clothes would arrive after I had already left and as I would be away for a month I could not send them back as it would be past the deadline even though I did not open, the package. They will not give me an email for HR as I have all proof of correspondence. Avoid, they are rude, and do not care about customer service
Very poor communication every time a email nobody could answer me correctly
The delivery time on this product took 2 months! And the colour of the outfit is different to what is seen in the pictures
Nothing to describe goods not here money not refunded still waiting for delivery
Réponse rapide, mais dommage qu'il ne prennent pas les frais de port en charge pour les retours comme les autres sites
The picture clearly shows color to be black/orange.
It is navy! And the leopard is black!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members