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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,265
This company responds to reviews on average within 16 days

Instant Feedback

238,244 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Slow
December 20, 2023

The dress I ordered was far too long. So I requested a refund only to be met with several attempts over several day to put me off the return in the end as it took so long I just agreed and just put the dress that was no good to be in the bin.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 24, 2023
France
1 review
0 helpful votes
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Commande très longue plus d'1 mois et la qualité est à revoir j'ai commandé une veste et le lendemain un bouton en moins je ne commanderais plus chez vous

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 24, 2023
Spain
1 review
0 helpful votes
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Tallas incorrectas
December 20, 2023
Updated review

Yo pedí unas tallas y me mandaron otras, total que no pude.devolverlo, ni ponérmelo, los he tenido que regalar a personas de tamaño grande ya que me.mandaron tallas XL

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 24, 2023

En general estoy contenta
January 29, 2022
Previous review

Algunas cosas me van genial otras no tanto y no se como hacer la devolución o cambio de talla, pero en general estoy satisfecha.

Date of experience: December 30, 2021
GB
1 review
0 helpful votes
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Excellent service
November 24, 2023
Updated review

Received excellent service from start to finish. Unfortunately the top I ordered wasn't suitable for me

Date of experience: November 23, 2023

Denim shorts
April 2, 2023
Previous review

Great service from start to finish, great product as well

Date of experience: April 2, 2023
GB
1 review
0 helpful votes
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Not true to size
December 20, 2023

All the items I brought from here are huge they are not true to size

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 23, 2023
GB
1 review
1 helpful vote
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Very slow
December 20, 2023

Love my jacket, but took so long.will be good for the spring

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 23, 2023
Washington
1 review
0 helpful votes
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Never order again
December 20, 2023

Never received confirmation of order received but surely got charged

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 23, 2023
Illinois
1 review
0 helpful votes
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I love my dress
November 24, 2023

It was an amazing experience, I love chic me easy ordering the product

Date of experience: November 23, 2023
GB
1 review
0 helpful votes
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You take your chances
November 30, 2023

It's hit and miss with quality and difficult to return items. The sizes are also hit and miss a large is needed but doesn't always fit and I'm 10/12 but when it's good it's very good. Also takes an age you can't be sure when the items might arrive and have no clue

Date of experience: November 23, 2023
Georgia
2 reviews
1 helpful vote
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Never got my order
December 17, 2023

I ordered 3 shawls for my sisters and I to wear for Thanksgiving. I went on their website to track my package considering the delivery date had passed. It said my package was delivered but I had yet to receive it. I reached out to customer support only to be told it was absolutely nothing they could do at the time. Keep in mind 30+ days has passed which is normal shipping time frame for them. As of my review I still have not gotten my package and at this point no longer want it. It was something we was trying to wear for Thanksgiving! DO NOT ORDER FROM THEM!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 23, 2023
GB
1 review
0 helpful votes
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Lovely item but too long for delivery
December 17, 2023

I've always liked the look of the clothes advertised and decided to try one item. The shirt I ordered is fab, exactly like the ad and I love it. The downside it's taken about 5 weeks to arrive which would put me off ordering again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 23, 2023
GB
1 review
0 helpful votes
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An off chance
November 23, 2023
Updated review

The products were off a good standard I've bought before and will buy again

Date of experience: November 23, 2023

I'll wait until delivery before o give 5
October 18, 2023
Previous review

I'll wait until delivery before o give 5

Date of experience: October 18, 2023
GB
1 review
0 helpful votes
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Terrible quality and slow delivery
December 17, 2023

Took a month to come and when it did the items are very cheaply made I would never use again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 23, 2023
GB
1 review
0 helpful votes
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Cloths
December 17, 2023
Updated review

Wait so long on delivery over month and cloths came and stiching was coming out of jumpers

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 23, 2023

Brilliant easy to use
March 16, 2023
Previous review

Brilliant easy to use

Date of experience: March 16, 2023
Australia
1 review
0 helpful votes
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Love the product,amazing service thanks
November 23, 2023

It was awesome
The Jumpers I ordered were gorgeous
Prompt delivery
Fantastic prices
I will certainly be shopping with you again

Date of experience: November 23, 2023
California
1 review
0 helpful votes
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Holiday Clothe Shopping@ ChicMe!
November 22, 2023
Updated review

Love your items! Need quick shipping on this order, please :)!

Date of experience: November 22, 2023

Excellent product for the bucks!
January 24, 2021
Previous review

I've been highly satisfied with all of my experiences from this company. I've purchased, had to cancel an order (before it shipped ofc), had to return items... all were completed tasks with no complaints.

Date of experience: January 24, 2021

Love shopping ~ can't wait to get my items to see if...
November 21, 2020
Previous review

Love shopping ~ can't wait to get my items to see if they live up to what the site shows ~ time will tell!

Date of experience: November 20, 2020
GB
1 review
0 helpful votes
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My parcel isn't come, that's way! My money was taken but my product didn't come

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2023
GB
1 review
0 helpful votes
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Still not recieved
December 15, 2023

Still not recieved ordered 7 weeks ago constant flowing emails of continuos promises over the last 3 weeks still no show will not use this site again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2023
Tennessee
1 review
0 helpful votes
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Ship what's available
November 21, 2023

My entire order was held up because they were sending me emails about sold out items instead of shipping what's available.

Date of experience: November 21, 2023
GB
1 review
0 helpful votes
Follow Katherina K.
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A poor experience,nothing clear on how to send a product back.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2023

Lovely and easy to follow
October 14, 2023
Previous review

Lovely and easy to follow

Date of experience: October 14, 2023