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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Everything fine no problems. Goods arrived in a reasonable time. Thank you.
Goed ontvangen.
Mooie kleren
Vaker gekocht bij Chic Me
The time it take for delivery too long, very cheaply made and the see through material does not work
Love the items, they did take almost a month to get them though so I wasn't to happy about that!
When I make a purchase it's because I really like it. And when it arrives and it fits perfect and looks like the photo, it's an even better purchase. Now I'm looking for that perfect event to celebrate my purchase!
Thank you!
It takes too much time between communications and the shipping is very slooow. It would be nice if I this company had a phone number that people could call into. I expect them to do better next time. I expect some money refund on the ourchase I just did.
Très contente des produits juste à bien se fier au guide de taille.
Attention car faut compter au moins trois semaines de livraison une fois la commande envoyée.
Fair. Not the same product shown at all…………………………….
Items were like the picture, took about 3-4 weeks to receive. Pleased overall
Thin. Not lined. Shorter than knees. Poor quality. Not a real winter jacket. Not good quality. Not good value for high price.
Poor Customer Service and Poor Quality Products. I do not have time to waste to give 50 words.
What your products look like on screen is not representative of what I received.
I was skeptical because of how cheap it was, but so far it was decent.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

