Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I think it took a bit too long for me to receive the products, after receiving the products and trying them on, the pants fitted alright but they were too short and the tops were too small except for one. I ordered the size going from the measurements that was on the site but it didn't work for me.
The worst customer service I have every experience not true to the policy very hard time receiving a full refund I followed all the protocols on the policy for my return still very difficult to receive my full refund I would've been a loyal customer have serious doubt now my personal experience was a disaster very very poor and inconsiderate customer service
Very happy with top. Looks nice and smart. Looking forward to wearing it out
The material does not look like what the items looked like online. The material is very cheap and I am not happy with it. I did like the tank top. The leggings are completely see through and not what I was expecting. A little disapointed.
Clothes are nice but it takes too long to get Clothes delivery takes too long..
Product took a month to be delivered
Not much information to go on as far as updates.
More options to get accurate measurements
Good quality true to size but colors totally off I ordered a black and red dress it was navy blue and black
Very easy to maneuver around the pages.
I bought a black and white ruffle top and it didn't fit at all. It actually goes below the breasts and you would have to wear a tank top underneath it, which would look stupid. The other dress I bought was a floral dress and I got a size small. I am 5'1 and 104lbs and it looked like a floral garbage bag on me. I would try to return them, but I think they only give you 10% your next order and tell you to keep the clothes you will never wear I threw both items away.
Unhappy with the Quality of product. Terrible customer service.
Fast shipping, great quality, nice designs, low price. Would certainly shop again!
Good customer service as well.
I liked many of the items I bought but wanted to return a couple things and the process is VERY confusing and difficult.
It me are to small need to return also it took a month for them to be delivered and the function I needed the for has passed
Love these items. While I was well aware that the items may take a little longer then expected as they were being shipped from overseas. The items did arrive at an anticipated time. I love the items and look forward to wearing them on my upcoming vacay. Tracking my items was easy. Thank you and look forward to ordering more.
The shopping experience was nice. I love to shop! Some items ran a bit smaller so you would have to go up in size.
It was very easy to order from the website, but it took a long time to be delivered over a month but was worth the waut
Not impressed with material and size was way out material is horrible looks awful on sizing not true to size
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

