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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The clothes are of good quality and fit well. Shipping takes some time but overall good experience
Very satisfied with both items. Will order again. Delivery takes time but it's worth the wait.
Love the items ordered. Hope they are as nice as pics and fit well. Would hate to return.
Disappointed. Oversized and creates static electricity when trying on. Impossible to get a refund. Poor website
I have been trying to return dress because it doesn't fit and all I get are e-mails wanting to give me a discount. No number of discounts will make the dress fit me. I want to return the dress and get my credit on my account. I was told I will have to pay shipping and I don't agree with that policy. Can you please help me?
Thank you, Gail
Was happy with the cost of these items but very disappointed with how long delivery took and the quality of the material
Process to order was perfect no hassle and was even able to get a cheeky discount in the sale. Only down side was it took longer to be delivered than stated.
Took over 1 month to receive my order. The material of the clothes is not what I expected.
I'm sorry to say that size, Material, shape is not fitting well.
Easy simple on time delivery good quality clothing
It's so difficult to buy clothes on line. Thank you for making cute clothes made with quality materials
Terrible experience and won't be using this site again. Took 4 weeks to arrive and quality was so bad. All the items where not made to a good standard.
You have nice products, but they run small. Last, the shipping is pathetic at best.
Ty very pretty love the flowers and feminine thank you
Worst experience ever with this brand! Bought 10 pieces that looked so cute on the pictures and when I got them the quality was nothing like they show. Do not purchase with them. I reached out to let them know I will be returning them the next day the 1st packet arrived and asked for address to return they kept pushing me to keep the clothes for a discount I kept saying no they would reply 2-3 days latter. 40 days after my first request they finally send the address and now they say my 30 days have passed and I can't get a refund now I have no clothes and no money. I don't want their ugly clothes anyways! But I am down $200 dollars!
En líneas generales la mayoría de los productos recibidos es lo q me esperaba. Solo he tenido un problema con uno de ellos por no ser lo q parecía en goto
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

