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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I missed wearing my dress for a special occasion because of the late delivery. It took while but i love the products.
It's the second time I buy with chicme and it always arrived. I saw a lot of people afraid about this. The first dress I bought is one of my most beautiful. The second things I bought they look weird in my body but I'm not sure it's their fault.
The variety of choices
My t shirt fitted very well
Thanks for a pleasant experience hopefully the package is delivered quickly
Not a good experience I want purchase anything more I was always took my money
Took too long to arrive. But the item was as seen on the advertisement
Took too long for order to come in but like what I ordered
The clothes are not wow... far from it.
Will probably not order again
Horrible material dress was made to cheap do not recommend to anyone
Ordering was easy but very dissatisfied with the quality of the two tops I received. Nothing like the ones pictured. Third top was out of stock. So money refunded. That was done efficiently.
But won't be ordering again due to the bad quality of the two garments I received.
Out of the 6 products, only 2 were good
I would like to return it and get a refund.
Disappointed with the quality and sizes
Customer support is unclear in communication and slow to respond. Product is of poor quality.
I can see the clothes look great online but it takes forever to ship and arrive and then the fit is way off. Im physically fit but a hour glass and tall. So everything is just really short or designed for short waisted people.
Requested a return ticket for an exchange for XL size. Have not heard from you. Very disappointed and it makes me not to trust ordering from you in future
It took over a month to receive my items and was disappointed in all the items I ordered.
My order too a very long time to arrive and then when I finally received it, it was too small
Delivery time as expected. Disappointed with the quality of the pants.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

