Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Cherie Day

Cherie Day

cherieday.com
casual, chic, swimwear womenAge 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop fashion clothing for women online, discover our range of women's casual tops, dresses, blouse & shirts, pants from Cherieday.


Clothing item from Cherie DayFashion apparel by Cherie DayMerchandise from Cherie Day clothing lineCherie Day fashion product

Business Highlights

General

Year Founded: 2019
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $11.99
Free Shipping: no
Shipped From: China, USA (Kansas), USA (Florida)

Returns

Return Policy: not free
Return Instructions: must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 6XL)

Customer Service

Support Channels: messenger, email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay

How would you rate Cherie Day?
grey stargrey stargrey stargrey stargrey star

Cherie Day Reviews Summary

The company exhibits a mixed reputation, with customers appreciating the ease of online shopping and a selection that often meets their style preferences. Positive sentiments highlight the fit and aesthetic appeal of certain items. However, significant concerns arise regarding order fulfillment delays, product discrepancies, and a restrictive return policy that frustrates customers. Many express dissatisfaction with the quality of materials and sizing inconsistencies, leading to disappointment in their purchases. Overall, while the shopping experience is user-friendly, improvements in product accuracy and customer service responsiveness are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
119
value
25
shipping
24
returns
23
quality
228
This company does not typically respond to reviews

Instant Feedback

3,960 reviews

We monitor reviews for authenticity

Utah
2 reviews
0 helpful votes
Follow Carol X.
Unfollow Carol X.
Share Review
Report Review

Dress
August 30, 2022

Great, fairly quick and easy. However I didn't see a return option. Do you provide returns.

Date of experience: August 30, 2022
Kansas
1 review
0 helpful votes
Follow Catherine P.
Unfollow Catherine P.
Share Review
Report Review

Return pmease
September 23, 2022

Dress is too small and I don't care for the material

Date of experience: August 24, 2022
Florida
1 review
1 helpful vote
Follow Clau C.
Unfollow Clau C.
Share Review
Report Review

Charged for delivery even to return
September 16, 2022

Extremely poor quality of the fabric and design doesn't look as the pictures. I bought over $300 had to pay for delivery to arrive home and delivery for the return they don't provide one.

Date of experience: August 16, 2022
New York
1 review
1 helpful vote
Follow Karin H.
Unfollow Karin H.
Share Review
Report Review

So disappointed!
August 4, 2022

I try to always find out about a company before ordering as I have been burned so many times, and again, it happened! Although the item I ordered seemed nice, the size was ridiculously small for a 3x. It also took a month to arrive which is unusual nowadays.
It would cost me almost the same in postage to return the item so I will be passing it on to a pre-teen female who will fit in it.

Date of experience: July 5, 2022
North Carolina
2 reviews
1 helpful vote
Follow Suzy N.
Unfollow Suzy N.
Share Review
Report Review

Dress not sized properly
June 25, 2022

The dress was very pretty and perfect for the wedding. The dress was supposed to be an XL, it's more like a size 10. There is no size label on the dress

Date of experience: June 25, 2022
California
1 review
0 helpful votes
Follow Lisa W.
Unfollow Lisa W.
Share Review
Report Review

Great dresses
June 23, 2022

Site easy to navigate,
Order came promptly
Expectations met

Date of experience: June 23, 2022
Florida
1 review
1 helpful vote
Follow J S.
Unfollow J S.
Share Review
Report Review

I purchased three dresses, they didn't fit so I returned them. Never got an address on where to return them, I sent 5 emails asking. Sent them back had to pay the return shipping fee, and put a tracking number on the package. Still no return email saying they got it, it was dumped into a lake -nothing. I get my credit card statement, there it is... They didn't credit my card. Just a trash company. I learned my lesson, ONLY BUY FROM LOCAL, AND IN AMERICA!

Date of experience: June 15, 2022
Indiana
1 review
0 helpful votes
Follow Barbara K.
Unfollow Barbara K.
Share Review
Report Review

Ordering is user friendly. Product meets expectations.
June 10, 2022
Updated review

The return/replacement procedure is rather tedious.

Date of experience: June 10, 2022

Easy to use site
June 8, 2022
Previous review

Easy to use site. Clothing fits my style.

Date of experience: June 8, 2022

First Time shopper
May 21, 2022
Previous review

First Time shopper. Hope the items I purchased fit. Have been searching all over for elastic waist knee length shorts.

Date of experience: May 21, 2022
Arizona
1 review
0 helpful votes
Follow Sonia J.
Unfollow Sonia J.
Share Review
Report Review

Awesome
June 7, 2022

Easy and cute. It looked gorgeous online and was in person.

Date of experience: June 7, 2022
Oklahoma
1 review
0 helpful votes
Follow Judy M.
Unfollow Judy M.
Share Review
Report Review

Love my order
June 4, 2022

Good experience and I was pleased with getting my order in a timely fashion. Will definitely order again!

Date of experience: June 4, 2022
Rhode Island
2 reviews
8 helpful votes
Follow Carol T.
Unfollow Carol T.
Share Review
Report Review

Pay for what you get.
July 3, 2022
Updated review

Fall for these online women's clothing sites all too often. The materials are terrible.

Date of experience: June 3, 2022

Easy to navigate
May 27, 2022
Previous review

Easy to navigate. Nice presentation of product.
Sale items are a great price.

Date of experience: May 27, 2022
Minnesota
1 review
0 helpful votes
Follow Mary W.
Unfollow Mary W.
Share Review
Report Review

Pleasantly surprised
June 1, 2022

Easy to access on line. Delivery quick. Reasonable pricing

Date of experience: June 1, 2022
Missouri
1 review
0 helpful votes
Follow Catherine Y.
Unfollow Catherine Y.
Share Review
Report Review

Smaller than advertise
May 30, 2022
Updated review

Design was real nice, came in reasonable time frame

Date of experience: May 30, 2022

Easy dragon fly
May 21, 2022
Previous review

Easy dragon fly

Date of experience: May 21, 2022
Ohio
1 review
0 helpful votes
Follow Patricia K.
Unfollow Patricia K.
Share Review
Report Review

Round Neck SS Casual Shirt
June 28, 2022
Updated review

Terrible experience after receiving them trying to return for refund. Had sent two emails to get response. They only want to refund $8 & keep the shirt that is way too small instead of refunding the price paid of $22. Unbelievable step to go through for the return process.

Date of experience: May 29, 2022

First order…not much of an opinion thus far
May 22, 2022
Previous review

First order…not much of an opinion thus far. Will know better when received product.

Date of experience: May 22, 2022
Utah
2 reviews
6 helpful votes
Follow LeAnn V.
Unfollow LeAnn V.
Share Review
Report Review

Don't go there!
May 25, 2022

I was looking for a dress for a special occasion. Social feed sent lots of suggestions. I did my homework and looked up reviews. Cherie Day looked like a reputable company and was reportedly an American company. Wrong. Comes from China. And guess what, after placing a nice big order, the dress that originally led me to them is now out of stock. What a shock. Bait and switch.

Date of experience: May 25, 2022
Canada
1 review
2 helpful votes
Follow Daniel P.
Unfollow Daniel P.
Share Review
Report Review

Bad imitation of the original t-shirt
June 24, 2022

I received a very poor imitation of the photo on the site. Horrible colors poor imitation of details. This is not even wearable in public.

Date of experience: May 24, 2022
Texas
1 review
1 helpful vote
Follow Christina D.
Unfollow Christina D.
Share Review
Report Review

I bought 2 dresses for $83. This included shipping cost. They came, but they were super cheap cheap cheap material, completely see through, and looked different on. Sometime looking different on is to be expected when buying online, but this looked cheap when put on which is different than just not looking good on your body type. I contacted customer service to return. The product had to be returned within 7 days of getting the email (not stated on website), I had to pay an extra cost to ship back. Shipping back was $50, since I only had seven days to return and wanted to make sure they got it. They then refunded me the cost of the items minus shipping. Refund was $73. So I ended up paying $60 for a product I don't have. I would NEVER order from this website again. I will say though, customer service was always very polite and professional. But I feel like the dress quality is a scam. I'm not sure where they are getting all the positive reviews, as in my experience the dresses are not any sort of good quality and are sheer. I did not think to take pictures of the dress on me. I wish I would have.

Date of experience: May 24, 2022
California
1 review
0 helpful votes
Follow Vonnie M.
Unfollow Vonnie M.
Share Review
Report Review

Summer dress!
May 22, 2022

Easy site to use. Let us a size large but cut too tight in the bust. The rest of the dress is cute.

Date of experience: May 22, 2022
Washington
2 reviews
1 helpful vote
Follow Roberta K.
Unfollow Roberta K.
Share Review
Report Review

Return not easy
June 21, 2022
Updated review

It was not easy arranging a return. I was asked about my body size and why it didn't work.

Date of experience: May 21, 2022

It was difficult finding your return policy
May 12, 2022
Previous review

It was difficult finding your return policy.

Date of experience: May 11, 2022
Washington
1 review
0 helpful votes
Follow Barb J.
Unfollow Barb J.
Share Review
Report Review

Top from Sitejabber
May 21, 2022
Updated review

I was pleased with the ease of ordering and the turn around time.

Date of experience: May 20, 2022

Pretty good
May 11, 2022
Previous review

Pretty good. It took a while to get to the credit card page

Date of experience: May 11, 2022