On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I received a text message that said booking failed but an email that said flight was booked. Called customer service and had the worst reception. Could barely understand what was being said.
Excelente servicio y calidad, buenos precios me encantó, estoy dispuesta a seguir usando la plataforma siempre
Easy and clear directions I am sick of writing about it thought
Previously, no problem. This time, had to try several times because there was a glitch completing payment using PayPal. Had to submit my credit card information to achieve the booking.
Good choices, and to me, the fact that you offer payment plan is a big plus
East to buy our plane tickets. I would use this site again. I would recommend this site to everyone to use.
Was easy and quick and I got a good deal. I will definitely use them again
Excellent. Service via the internet. And cheap ticket prices great job.
Some time prices to high then others otherwise I am very happy
I have used Cheapoair many times, and so far it has worked out well in numerous countries.
I was very nervous the first time I booked with Cheapoair, but it has worked well for me in over half a dozen countries.
Booking with cheapoair has been really simple and quick. A pleasure
Es fácil pero te cargan con tantas oferta que tienes que volver atrás y te confundes
Always had good experience good service good attention good people over the phone they are very patient with us
Wonderful and efficient I don't have any thing else to say thank you
Contenta y complacida por las ofertas y disponibilidad de buenos vuelos.
Not too much to say about buying a plane ticket. It was not a problem.
Awesome, customer service was great and also provided needed information.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members