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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Juny G.
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I can usually get the best prices for international travel 🧳.

Date of experience: October 28, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

DO
1 review
0 helpful votes
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Excel te servicio
November 7, 2024

El vuelo anterior me dieron una asistencia muy buena una persona de servicios al cliente

Date of experience: October 28, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Puerto Rico
1 review
0 helpful votes
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Could not be better
November 7, 2024

Fantastic, smooth check-in.fast service, love jet blue service.

Date of experience: October 28, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Washington
1 review
0 helpful votes
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Even the cancelling the flight has been total nightmare. I was not able to get any help except threatened by the respresentatives. All the agents are completely useless, and they all seem to be Indians who not only rude, but completely no deserve to help.

Date of experience: October 27, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. Our representatives have spoken with this customer regarding the expressed concerns. As an agency we must abide by the rules set by the airline. We regret the experience was not satisfactory.

Florida
1 review
0 helpful votes
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AMAZING SERVICE!
November 7, 2024

I always use CheapOair to book my flight and never faced any issues. They make booking flight very easy.

Date of experience: October 27, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

California
1 review
0 helpful votes
Follow KUMUDU Z.
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Great service and best prices
November 7, 2024

Great service, best online rates, will use CheapOair in my future travel plans.

Date of experience: October 27, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

California
1 review
0 helpful votes
Follow Xiomara Z.
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Easy to order the best price and best itinerary on line. Thank you.

Date of experience: October 27, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Jamaica
1 review
0 helpful votes
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Excellent
November 7, 2024

It was good,booking and flight was OK, site trust worthy, felt safe

Date of experience: October 27, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Illinois
1 review
0 helpful votes
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Cancel the flight
November 7, 2024

Due to the covid-19, I had to change the flight for couple of time, finally I had to cancel the flight, because there were no flight to Asia during that time.

Date of experience: October 27, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Maryland
1 review
0 helpful votes
Follow Carlissa R.
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Good very very good i hope that i booked correctly because I'm new at this kind of stuff

Date of experience: October 27, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Australia
1 review
0 helpful votes
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Flights (pilots) were good. Flights were on time and steady

Date of experience: October 27, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Florida
1 review
0 helpful votes
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Easy booking
November 7, 2024

Driving in Miami was rough but once at the airport the access to Bahama air was easy

Date of experience: October 27, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Ohio
1 review
0 helpful votes
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Easy booking
November 7, 2024

Easy booking with this website Cheap O Air. Hope the travel experience is as easy

Date of experience: October 27, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Israel
1 review
0 helpful votes
Follow Susana G.
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I fly ethopia airlines my last flight but before i flight other airlines.Amazing easy anf fast to got my booking.

Date of experience: October 27, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Ohio
1 review
0 helpful votes
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It was easy enough
November 6, 2024

It was easy enough. After I finished the booking I got a phone call from cheapOair and the person I spoke with was very helpful with the instructions about boarding the plane. This was so helpful to me since I don't fly too often. I will definitely use the site again. Thank You

Date of experience: October 27, 2024
Arizona
1 review
0 helpful votes
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Love the low costs
November 6, 2024

Never disappointed! Thank you! Will book with you again! Satisfied customer.

Date of experience: October 27, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

New York
1 review
0 helpful votes
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Excellent
November 6, 2024

Excellent quick service and easy to in
Understand to choose flights

Date of experience: October 27, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

California
1 review
0 helpful votes
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Good efficient
November 6, 2024

Good ans easy went through pretty easy no problems with transaction

Date of experience: October 27, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

South Carolina
1 review
0 helpful votes
Follow Gustavo G.
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Responsables
November 6, 2024

No cancelaciones, vuelos a tiempo, cumplen con sus itinerario.

Date of experience: October 27, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Georgia
1 review
0 helpful votes
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Car rental
November 6, 2024

Nor happy with how CheapOair handled my recent car rental with fox rental

Date of experience: October 27, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. If you have concerns please contact our representatives. They will be happy to look into them for you.

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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