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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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I can usually get the best prices for international travel 🧳.
El vuelo anterior me dieron una asistencia muy buena una persona de servicios al cliente
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Fantastic, smooth check-in.fast service, love jet blue service.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Even the cancelling the flight has been total nightmare. I was not able to get any help except threatened by the respresentatives. All the agents are completely useless, and they all seem to be Indians who not only rude, but completely no deserve to help.
Thank you for your feedback. Our representatives have spoken with this customer regarding the expressed concerns. As an agency we must abide by the rules set by the airline. We regret the experience was not satisfactory.
I always use CheapOair to book my flight and never faced any issues. They make booking flight very easy.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great service, best online rates, will use CheapOair in my future travel plans.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Easy to order the best price and best itinerary on line. Thank you.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
It was good,booking and flight was OK, site trust worthy, felt safe
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Due to the covid-19, I had to change the flight for couple of time, finally I had to cancel the flight, because there were no flight to Asia during that time.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Good very very good i hope that i booked correctly because I'm new at this kind of stuff
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Flights (pilots) were good. Flights were on time and steady
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Driving in Miami was rough but once at the airport the access to Bahama air was easy
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Easy booking with this website Cheap O Air. Hope the travel experience is as easy
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
I fly ethopia airlines my last flight but before i flight other airlines.Amazing easy anf fast to got my booking.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
It was easy enough. After I finished the booking I got a phone call from cheapOair and the person I spoke with was very helpful with the instructions about boarding the plane. This was so helpful to me since I don't fly too often. I will definitely use the site again. Thank You
Never disappointed! Thank you! Will book with you again! Satisfied customer.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Good ans easy went through pretty easy no problems with transaction
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
No cancelaciones, vuelos a tiempo, cumplen con sus itinerario.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Nor happy with how CheapOair handled my recent car rental with fox rental
Thank you for your feedback. If you have concerns please contact our representatives. They will be happy to look into them for you.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.