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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Maryland
1 review
0 helpful votes
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Great
November 15, 2024

Convenient and budget friendly. Thank you. Happy Holidays to all of you.

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
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Fine and easy to use the site and easy of access in the site itself

Date of experience: November 5, 2024
Illinois
1 review
0 helpful votes
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It's goodddddd
November 15, 2024

Wonderful make business why cheap air tanks for that i hope do des counts for us tankas and god bleed all

Date of experience: November 5, 2024
Florida
1 review
0 helpful votes
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Trip
November 15, 2024

User friendly site. I appreciate using this site. The options are much

Date of experience: November 5, 2024
Ohio
1 review
0 helpful votes
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Great
November 15, 2024

Fair price and reasonable. Will recommendation someone to book through this app

Date of experience: November 5, 2024
New Jersey
1 review
0 helpful votes
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Muy buen servicio los operadores muy amables y muy profesionales

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
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Good experience, but there's a delay in confirmation of my booking.

Date of experience: November 5, 2024
Pakistan
1 review
0 helpful votes
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Its a dependable service
November 15, 2024

I traveled many times with CheapOair. A couple of times, flight change was not assisted properly.

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
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The rep did not give me a discount I always get a discount every time I purchase with CheapOair, and he did not connect me to a manager when he said he would, I have been a loyal CheapOair Customer… he just hanged up on me.

Date of experience: November 5, 2024
CustomerService C. CheapOair Rep
over a year old

Your feedback is very important to us. We regret your experience was not satisfactory.


You offer price match promise, I want to see that happen!
September 7, 2024
Previous review

I have been a loyal customer, I want to see your price much promise applied to the ticket I purchased, TY

Date of experience: August 28, 2024
Oklahoma
1 review
0 helpful votes
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Life Saver
November 15, 2024

I booked two different one way airfares unfortunately they were going to two different airports in the same city I got on this app and it saved my day thank you

Date of experience: November 5, 2024
California
1 review
0 helpful votes
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I received a welcoming phone call which was reassuring, and an immediate email confirmation.

Date of experience: November 5, 2024
Jamaica
1 review
0 helpful votes
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I have an amazing experience booking place to stay and flights

Date of experience: November 5, 2024
Louisiana
1 review
0 helpful votes
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Airline
November 15, 2024

CheapOair is fine, I've had nothing but issues with the actual airlines

Date of experience: November 5, 2024
Georgia
1 review
0 helpful votes
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Great Service
November 15, 2024

Not bad at all, I will be using cheap O air again. Had no trouble booking this trip Be blessed.

Date of experience: November 5, 2024
Jamaica
1 review
0 helpful votes
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Quick and easy, the customer service was top tier, the app was so easy to get around.

Date of experience: November 5, 2024
California
1 review
0 helpful votes
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Great booking
November 15, 2024

User friendly and great price; highly recommended site. The best site always

Date of experience: November 5, 2024
California
2 reviews
0 helpful votes
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My previous experience was accommodating. No issues, which made everything stress free.

Date of experience: November 5, 2024
New York
1 review
0 helpful votes
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Efficient
November 15, 2024

Used several times. No issues and everything worked out great

Date of experience: November 5, 2024
North Carolina
1 review
0 helpful votes
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Did not get appropriate response to request,ro use...
November 15, 2024
Updated review

Did not get appropriate response to request,ro use a different card for baggage fees

Date of experience: November 5, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. Your experience is very important to us.


Did not get appropriate response to request
November 11, 2024
Previous review

Did not get appropriate response to request

Date of experience: November 1, 2024
Ecuador
1 review
0 helpful votes
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Gracias todo bien hasta ahora todo muy bien, listo gracias totales

Date of experience: November 5, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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