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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Fine and easy to use the site and easy of access in the site itself
Wonderful make business why cheap air tanks for that i hope do des counts for us tankas and god bleed all
Fair price and reasonable. Will recommendation someone to book through this app
Muy buen servicio los operadores muy amables y muy profesionales
Good experience, but there's a delay in confirmation of my booking.
I traveled many times with CheapOair. A couple of times, flight change was not assisted properly.
The rep did not give me a discount I always get a discount every time I purchase with CheapOair, and he did not connect me to a manager when he said he would, I have been a loyal CheapOair Customer… he just hanged up on me.
I have been a loyal customer, I want to see your price much promise applied to the ticket I purchased, TY
I booked two different one way airfares unfortunately they were going to two different airports in the same city I got on this app and it saved my day thank you
I received a welcoming phone call which was reassuring, and an immediate email confirmation.
I have an amazing experience booking place to stay and flights
CheapOair is fine, I've had nothing but issues with the actual airlines
Not bad at all, I will be using cheap O air again. Had no trouble booking this trip Be blessed.
Quick and easy, the customer service was top tier, the app was so easy to get around.
User friendly and great price; highly recommended site. The best site always
My previous experience was accommodating. No issues, which made everything stress free.
Did not get appropriate response to request,ro use a different card for baggage fees
Thank you for your feedback. Your experience is very important to us.
Did not get appropriate response to request
Gracias todo bien hasta ahora todo muy bien, listo gracias totales
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


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