CheapOairReviews 14,845

Website show "24 hours cancellation" in bold letters at the top when you book a flight misleading customers to think it's free 24hr cancellation. At the very bottom of the page in tiny barely visible print it says "24 hours cancellation for a fee" that I never even noticed until the heavily accented sales rep mentioned it to me when I tried to cancel my booking within less than an hour of booking it and was subsequently charged $50 PER PERSON. What a scam. Never booking with them again.

1) USA law is to cancel booking in 24hours of booking with full refund. But Cheapoair doesn't let you cancel the ticket online and you will be given a # to call. Cancellation is charged by means of service charge $50 since it has to be done through a rep. If you had the same ticket booked through the airline, you should be able to cancel it without any changes within 24hours of booking and the travel date is more than 7day from the date of booking.
2) When I was searching for the fair it was $186 and while I was paying it showed 199. I couldn't figure out why when I was booking it and paid it anyway since don't want to spend any more time on this.
3) If you have it booked through airline there may not be any charge for seat assignments ( I didn't) but cheapoair changes for selecting seats through their site. Maybe this is part of the reason why my total went up.

I book 2 tickets thru the phone with cheapoair (cost $2,451). The guy on cheapoair book tickets for me said that he has to charge fees for special requests (wheelchair and choosing seats) because I can't book it myself on cheapoair.com and he has to do it manually. I paid for all the fees and found out that he did not do anything with my special requests. I had to call the airline myself to request wheelchairs and seats. The airline told me that I should not pay for wheelchairs service since it's included in the tickets. I call cheapoair to ask for refund all the sevices that they charged me but done nothing. They said "service fees" on the reciept are the fees that I have to pay when booking thru cheapoair and they're nonrefundable. What a scam! Horrible service. Never never with cheapoair again.

We booked 2 first class tickets to Buffalo through these crooks. The seat assignments were all set, so we were told. We called the airline to verify and they had us in different seats. Called Cheapoair they told us it was to cost another ten bucks to secure the original seats. ( sound like extortion to you?) Then Cheapo told us the connecting flight at Ohare stayed on the same plane. Great, since my wife has mobility problems and is legally blind. Come to find out from the airline the connection was on a different plane, and they couldn't tell us which gate until the day of the flight. Finally we find out that out of the $1600 total bill they get to keep $200 of it. Travel agents never charged and gave ten times better service.

The ugliest web site for booking your flight! Here is my story... I booked a round trip flight from Russia to USA with 2 short stops in Europe, when i was booking a flight there was no information that i will need Schengen Visa to stop in Europe ( i had no Idea that i need one, i didnt know what kind of visa is that... no clue...) CheapOair very quickly charged my card and i was exited about my trip! No notification about visa... nothing. I came to airport 3 hours before my flight and what a surprise! They didn't let me in the plane because I was NOT AWARE of needed visa! Airport staff told me that i was supposed to be informed by my booking agent and suggested me to call them... So It took me about 2 hours to get to some one! And you know what gentlemen told me? " WE ARE SORRY, TRY TO CALL AIRLINE THAT YOU BOOKED WITH US! " He kept saying sorry and while talking to him of course my plane started boarding... worst experience in my life! Problem was not solved of course. I headed back to hotel... paid another 100$ for a night... I had to buy another ticket going to US and I Called CheapOair again asking if my round flight back that i purchased will be active, so i could just buy new tiket to US... Guess what!? They told me that if i didn't sit on my first plane all flights that purchased together are cancelled! SO I CANT USE MY RETURN FLIGHT THAT AFTER 3 WEEKS AND MY MONEY WILL BE GOING TO SOMEONES POCKET... CHEAPOAIR ARE LIARS! NEVER EVER BOOK ANYTHING THERE! You might just lose your money... just like me. 760$ +100$ hotel gone with the wind... all they can tell you. "WE ARE SORRY "

They had a big flashing $20.00 off. The guy that booked my flight said oh my not owki g. What? Fake. Then said try online when booked they will credit your credit card. NOT. They want my personal information and to join some club. Nope. I only do paypal online. Too easy to get hacked by others. SO ITS FAKE PEOPLE. Also they wanted to charge me for aisle seat. I have medical condition must have aisle seat. Go to restroom about 3 to 4 times normal of others. Don't think they want me to bother others over and over again... I don't believe I will use them again. Not nice people!