Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CheapOair

CheapOair

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CheapOair?
grey stargrey stargrey stargrey stargrey star

CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

El Salvador
1 review
0 helpful votes
Follow Janet N.
Unfollow Janet N.
Share Review
Report Review

It was very easy
October 12, 2021

Many Thanks, the purchase of my ticket was fast and easy!

Date of experience: October 11, 2021
Massachusetts
1 review
0 helpful votes
Follow Jim G.
Unfollow Jim G.
Share Review
Report Review

Satisfied
October 11, 2021

Haven't completely finished but so far so good. I got notified with my information but thought I was getting a scan code.

Date of experience: October 11, 2021
District of Columbia
1 review
0 helpful votes
Follow Frank W.
Unfollow Frank W.
Share Review
Report Review

Wonderful underwear
October 11, 2021

Fast and easy, always have been working with cheap oair, have good reference, are professionals

Date of experience: October 11, 2021
Illinois
1 review
0 helpful votes
Follow Mary O.
Unfollow Mary O.
Share Review
Report Review

Good prices
October 11, 2021

Easy to book a trip and good prices.
Different options very easy to understand and reliable.

Date of experience: October 11, 2021
Australia
1 review
0 helpful votes
Follow Adam F.
Unfollow Adam F.
Share Review
Report Review

Happy
October 11, 2021

Too easy aye but didn't realise you guys were based in America.

Date of experience: October 10, 2021
Oklahoma
1 review
0 helpful votes
Follow Charles Y.
Unfollow Charles Y.
Share Review
Report Review

Suck it Expedia!
October 11, 2021

Considerably better than other third party booking sites.

Date of experience: October 10, 2021
Texas
1 review
0 helpful votes
Follow Nicole Z.
Unfollow Nicole Z.
Share Review
Report Review

Easyreservation
October 10, 2021

It was a Great experience. User friendly web site and very informative. Thanks

Date of experience: October 10, 2021
South Carolina
1 review
0 helpful votes
Follow David V.
Unfollow David V.
Share Review
Report Review

I've always liked this site!
October 10, 2021

Love This Site! Flights are always a great price! Will always come back here!

Date of experience: October 10, 2021
California
1 review
0 helpful votes
Follow Sam A.
Unfollow Sam A.
Share Review
Report Review

Excellent Prices!
October 10, 2021

Excellent service excellent prices on international flights to Europe!

Date of experience: October 10, 2021
Costa Rica
1 review
0 helpful votes
Follow Melissa E.
Unfollow Melissa E.
Share Review
Report Review

Your service is wonderful
October 10, 2021

You rule guys, always the best. My experience is really great every time.

Date of experience: October 9, 2021
Texas
1 review
0 helpful votes
Follow Scott W.
Unfollow Scott W.
Share Review
Report Review

Paying for the seats?
October 9, 2021

Easy to deal with website, good pricing and very effective communication..

Date of experience: October 9, 2021
New Hampshire
1 review
0 helpful votes
Follow Daniel W.
Unfollow Daniel W.
Share Review
Report Review

Works well
October 9, 2021

Fine, all is well, good choices and decent prices on site

Date of experience: October 9, 2021
Puerto Rico
1 review
0 helpful votes
Follow George Q.
Unfollow George Q.
Share Review
Report Review

Easy And Fast
October 9, 2021

Easy and fast
Good just in time
Compre el boleto por primera vez en linea ya que ahora soy viuda y fue muy facil

Date of experience: October 9, 2021
New York
1 review
0 helpful votes
Follow Blair W.
Unfollow Blair W.
Share Review
Report Review

Never making my flight reservation with them!
November 9, 2021
Updated review

I made my flight reservation with them for UnitedAirlines and I didn't get the tickets that were quoted. The service is ridiculous and they just bluntly deny solving your problem. I booked my flight but they were having some technical issues and didn't appear in their system. The customer service just said they can not do anything and asked me to book a new ticket to fly.
Thus, I made my flight reservation with United Airlines through a different travel agent, AirlineTicketWorld. They offered cheaper fare prices, helped with my ticket reservation, and made sure I got the tickets that were quoted. You can contact them over the phone by calling a toll-free number *******433 and book flights that are light on your pocket.

Date of experience: October 9, 2021

Last-minute flights at affordable price.
October 9, 2021
Previous review

This was my first time making flight reservations with them. I was looking through various websites to make an instant return flight reservation from New York to Florida. I looked up everywhere but wasn't able to find any cheap flight ticket. Then I came across CheapOair, they offered incredible fight deals and had the cheap fare price of various renowned airlines.

They helped with my ticket reservation and made sure I got the tickets that were quoted. The agent was well-mannered and helpful and we are really pleased with the service.

Date of experience: October 9, 2021
Saudi Arabia
1 review
0 helpful votes
Follow Stephen I.
Unfollow Stephen I.
Share Review
Report Review

YOUR SERVICE SUCKS... I have BOOKED a reservation ******* and can't get any assistance with SEATs or even logging on?! When I try to CHAT-it tells me I already have an active CHAT session--really!?...
I JUST WANT SOME SERVICE--OK! *******@outlook.com

Date of experience: October 9, 2021
CustomerService C. CheapOair Rep
over a year old

I see you have already been assisted with this concern. OUr apologies for the inconvenience.

Pennsylvania
1 review
0 helpful votes
Follow Dorothy P.
Unfollow Dorothy P.
Share Review
Report Review

Fine
October 8, 2021

This is annoying, I am tired. I cant believe I cant log off this page

Date of experience: October 8, 2021
Canada
1 review
0 helpful votes
Follow Tony F.
Unfollow Tony F.
Share Review
Report Review

24h to cancel is not enough
November 7, 2021

Made my booking the 5th octobber ******* and paid a special fee to be able to cancel a flight. On the 7th I received an email from your site indicating the USA could not let me land on my way back because of Trump era policies. I tried to get the flight canceled, but because it was passed 24h, my coverage didn't matter anymore.

I know you won't do anything to change this.

I'm just really displeased and will never buy another ticket from you.

Also, all the obnoxious ads for cars and hotel really make the booking experience worse.

0/10, would not recommend

Don't reply unless you can meaningfully change things or reimburse.

I already heard your apologies yesterday not interested in a redo.

Bruno

Date of experience: October 8, 2021
California
1 review
0 helpful votes
Follow Donna O.
Unfollow Donna O.
Share Review
Report Review

Yes
October 8, 2021

This application is so convenient deals and prices very flexible and super cvery satisfied heap. It's very flexible and good specials I recommend

Date of experience: October 8, 2021
Missouri
1 review
0 helpful votes
Follow Stephanie T.
Unfollow Stephanie T.
Share Review
Report Review

The person who helped me make the flight arrangements was so helpful.

Date of experience: October 8, 2021
Texas
1 review
0 helpful votes
Follow Laura Q.
Unfollow Laura Q.
Share Review
Report Review

Best Booking Ever
October 8, 2021

It's again one the best experience I had with you guys

Date of experience: October 8, 2021

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
See all photos