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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Effortless handling and the availability of options for choosing various flights and times
Really very easy and convenient to book a flight but I haven't received my mobil boarding pass that I paid for or can't find it on my phone..
Haven't finished yet but credit card I used to purchase ticket doesn't work for travel insurance for some reason.
It is very good, but I did not like the hidden seating charges
Alternate date option was incredibly helpful and so much more affordable. I loved that feature!
CheapOair is my booking site. Always the best flight information in one place.
I selected two passengers and it only registers one - maybe a website bug?
Easy access and reasonable price. I was able to quickly select the travelplan that I want.
I travel frequently and use your website almost exclusively!
I live the speed and easy to use app and website the prices are a steal and the customer service is great
Quick and easy to schedule a flight with you all. The site was very easy to navigate.
Exelente muy bueno me gustaron los precios y los vuelos
Great. Fantastic easy to use and very affordable. They check up and make sure everything is set and ready for you to fly.
The website doesn't update flight's information in real time, so take a lot of time to get a ticket
Very good site with good prices. Easy to find your flights, hotels, cars and more. I tried with other sites to but they were complicated.
Great prices, cheapest I've found after looking for months. I'm stationed in Japan with my husband who is in the navy so cheap flights are ideal to get home
Associate was very helpful during the entire process of choosing the right flight and details
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members