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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Satisfied
November 26, 2021
Updated review

Customer server found me a great deal within my budget & at the departure & return times that I wanted

Date of experience: November 26, 2021

The best service, even when I screw up a booking
November 17, 2021
Previous review

The best service, even when I screw up a booking.

Date of experience: November 17, 2021
North Carolina
1 review
0 helpful votes
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SEATING CHARGE
November 26, 2021

I am overall very satisfied. I was charged for a service that I did not want and could not remove regarding seating...
I was invited to select a seat and this selection was $0.00

Date of experience: November 26, 2021
Ohio
1 review
0 helpful votes
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So far so good CheapOair
November 26, 2021

Great so far I have traveled with them before. As always the add-ons increase the price. Also the link they sent said my phone is not compatible... :)

Date of experience: November 26, 2021
North Carolina
1 review
0 helpful votes
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Completely satisfied
November 26, 2021

Easy, not time consuming. Great experience. My plans are to use this system again. Tell my friends and family as well.

Date of experience: November 26, 2021
Florida
1 review
0 helpful votes
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Columbia Trip 2022
November 26, 2021

Excellent evolution and pricing as well as options for your travel plans

Date of experience: November 26, 2021
Canada
1 review
2 helpful votes
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Worst in re-booking, you're credit, don't bother asking for a refund you can't use it. Call so many times, email so many times, and chat so many times, not getting any close to using credit for a flight that they changed. Unacceptable behavior of agents dropping calls. Absolutely the worst, I've been booking at this site for more than 7, this time when I want to use credit the worst service they give.

Date of experience: November 25, 2021
Canada
1 review
0 helpful votes
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Terrible
December 25, 2021

So upset and disappointed we booked ticket since February so we can get good deal because we are traveling as a family of 6. We prepare everything we got vaccinated booked hotel to quarantine thinking we are going to spend Christmas new year to our love ones and family back home 1 month before we received a call they wanted to cancel the flight my husband refuse so they have to move the date. After few days we received a call they canceled our flight because they said there's a problem with air canada we call air canada they said there is no problem, its cheapOair has a problem now it end up we are not going to travel and spend special occasions with our love ones backhoe, they ruin everything that we have plan for so long. May God bless this cheap O air because of what they are doing

Date of experience: November 25, 2021
Canada
1 review
0 helpful votes
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During the chat I got this msg:
"I am connecting your chat to our schedule change team for rebooking. Please stay connected while I transfer the chat."
No response for at least 20 min

Date of experience: November 25, 2021
Maine
1 review
0 helpful votes
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Great prices
November 24, 2021
Updated review

Great deals! The only issue is you have to remember to check with the actual airlines before flying for flight status updates!

Date of experience: November 24, 2021

Great deals!
November 24, 2021
Previous review

Great deals!

Date of experience: November 24, 2021
Iowa
1 review
0 helpful votes
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Great easy to use
November 24, 2021

Good job on registration process for searching for the best deals

Date of experience: November 24, 2021
Massachusetts
1 review
0 helpful votes
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Happy...
November 24, 2021

Pretty good results. The site gave me several options to choose including arrival/departure, pricing, baggage, insurance, etc. info.

Date of experience: November 23, 2021
Michigan
1 review
0 helpful votes
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GREAT
November 24, 2021

GREAT GREAT, GREAT, GREAT, GREATGREATGREATGREATGREATGREAT

Date of experience: November 23, 2021
Colorado
1 review
0 helpful votes
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Mss
November 23, 2021

Super nice the experience with the cheap on air, fast and very friendly

Date of experience: November 23, 2021
India
1 review
0 helpful votes
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Bloody Scammers
November 24, 2021

I booked tickets with them, they took my money and never gave me tickets. Just getting runaround... worst. Never book any tickets...

Date of experience: November 23, 2021
CustomerService C. CheapOair Rep
over a year old

Would love to help you but the booking number you gave is invalid.

Bangladesh
1 review
0 helpful votes
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Great. That's why I keep coming back!
November 23, 2021

Good experience and very efficient services offered

Date of experience: November 23, 2021
Oregon
1 review
0 helpful votes
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Good
November 23, 2021
Updated review

Very easy to get my air fair for this trip to go away from Eugene

Date of experience: November 22, 2021

Easy to get my air fair
November 23, 2021
Previous review

Easy to get my air fair

Date of experience: November 22, 2021
Pennsylvania
1 review
0 helpful votes
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No problems, looking forward to my trip, I like the concern the airline is showing in making sure we are satisfied with flying Contour

Date of experience: November 22, 2021
Brazil
1 review
0 helpful votes
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The best
November 22, 2021

The best way to buy tickets! Easy to navigate the site, and always the cheapest one!

Date of experience: November 22, 2021
Brazil
1 review
0 helpful votes
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Friendly and fast but other options and good offers disappeared suddenly.

Date of experience: November 22, 2021
Kansas
1 review
0 helpful votes
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Overall Experience
November 22, 2021

Wonderful, it was great. It really, really really was

Date of experience: November 22, 2021

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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