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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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New Mexico
1 review
0 helpful votes
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CHEAPOAIR IS A $#*!ING JOKE!
YOU TELL LIE AFTER LIE ABOUT GIFT CARDS & POINT DISCOUNTS- ALL LIES!
AS GOD IS MY WITNESS, I WILL NEVER EVER USE YOU RIPOFF CHEAP $#*! AIR AGAIN. I WILL TELL EVERYONE IN THE WORLD WHAT A RIPOFF YOU ARE.
I WILL TELL MY FRIENDS & NEIGHBORS & FAMILY & EVERYONE HOW BAD YOU ARE. HOW YOU LIED TO ME. HOW YOU PURPOSELY MADE IT IMPOSSIBLE FOR ME TO USE MY GIFT CARD AND POINTS.
I AM GOING TO REPORT YOU THE BETTER BUSINESS BUREAU. I WILL TELL EVERYONE ABOUT YOUR LIES!

Date of experience: March 8, 2022
Peru
1 review
0 helpful votes
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Practico y facil
March 9, 2022

Bien por ahora y veremos el servicio recién en primera experiencia para calificar

Date of experience: March 8, 2022
New Jersey
1 review
0 helpful votes
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Good
March 8, 2022

On line it was good no hassle. I will book again with you.

Date of experience: March 8, 2022
New Jersey
1 review
0 helpful votes
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Great
March 8, 2022

Great easy cheap and very satisfied. Very happy with booking the trip. Will always go to Cheapoair first

Date of experience: March 8, 2022
Texas
1 review
0 helpful votes
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Going Home
March 8, 2022

AWESOME! Very easy to use. This is the absolute fastest way to schedule a trip and purchase tickets that it has been my experience to use.

Date of experience: March 8, 2022
Georgia
1 review
0 helpful votes
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Easy to book and many options for the time that I need

Date of experience: March 7, 2022

Love it with add hotel for 7 days
March 8, 2022
Previous review

Love it with add hotel for 7 days

Date of experience: March 7, 2022
California
1 review
0 helpful votes
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Very easy to book
March 8, 2022

Great experience. Very straight forward. It literally took little to no time and there were many different options to choose from. Prices were in my budget since it is a one day business trip!

Date of experience: March 7, 2022
Ecuador
1 review
0 helpful votes
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Please Improve Page Performance
March 8, 2022

Low page performance. Sometimes the pages just freezes and looks like it's going to crash.

Date of experience: March 7, 2022
TT
1 review
0 helpful votes
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London travel in April 2022
March 7, 2022

Fairly straightfoward. I was not able to make queries or see explaination of options eg different benefits from using economy options. Not clear on baggage coverage

Date of experience: March 7, 2022
Canada
1 review
0 helpful votes
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Awesome experience..
March 7, 2022

Excellent!. Thanks for your service. Nice website. Easy to navigate. Rates could have been better but still it was okay for me this time.

Date of experience: March 7, 2022
New York
1 review
0 helpful votes
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Excellent
March 7, 2022

Great and Excellent
Much easier to book tickets on this web and best prizes

Date of experience: March 7, 2022
California
1 review
0 helpful votes
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Improve
April 6, 2022

Need to improve in phone service to customers i was on phone waiting for someone to help me for more than one hour

Date of experience: March 7, 2022
District of Columbia
1 review
0 helpful votes
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Renting a Car in Belize
March 7, 2022

Quick work, many options. Was able to get a choice I like.

Date of experience: March 7, 2022
Georgia
2 reviews
0 helpful votes
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Satisfied customer
March 7, 2022

Booking was seamless and convenient and I can usually find a good fare whenever I'm planning to travel.

Date of experience: March 6, 2022
Germany
1 review
0 helpful votes
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Flight to California
March 7, 2022

Very happy with the flight choices. Thought the price was high but I do like the times.

Date of experience: March 6, 2022
Texas
1 review
0 helpful votes
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Seat choice is limited
April 6, 2022

Can't pick seats because there is no interactive seat map

Date of experience: March 6, 2022
Peru
1 review
0 helpful votes
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Satisfecha
March 6, 2022

Your team show a lot of interest in my reservation and make a solution for my asking. Many thanks

Me sentí preocupada porque no recibía los Boletos Electrónicos y temía que el precio aumente,. El equipo de CheapOair me llamó por teléfono para verificar algunos datos y de inmediato me enviaron toda la información.

Date of experience: March 6, 2022
Georgia
1 review
0 helpful votes
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Very good
March 6, 2022

Good easy navigation
Disappointed I forgot to buy a seat
I called your customer service department waited 40 minutes and the agent could not add a seat
He told me I have to call Frontier direct.

Date of experience: March 6, 2022
South Carolina
1 review
0 helpful votes
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Viaje
April 5, 2022

Es buena la aplicacion en cuanto dices a viajar o escoger viajes

Date of experience: March 6, 2022
South Sudan
1 review
0 helpful votes
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Mr
March 6, 2022

It was awesome and friendly to navigate. Today is the first time to use the site but i have found it best. I will continue using for all my future bookings. The weakness, after online payment gets processed it literary has not automatically send to e-mail. I have already received booking confirmation after payment budget still awaiting the literary.

Date of experience: March 6, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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