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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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I had to cancel my flight and was not able to find any new flight matching my credit to use; cheapoair customer service gave me a great deal
Use this site always. Good competitive pricing. Plus many of options to choose from.
Website is good, BUT no assistance in getting the schedule change... very disappointing... You may check the problems without any solution from Cheapoair confirmation number *******
User friendly system. Recommended from my friend. I feel it's safe for me. I pleased with your service.
Very easy to deal and offer good deals on flight worldwide
I love your service and competitive pricing! You helped me out a few months ago, I was on a pinch and you got me out! Thanks!
I've fond CheapOAir really easy to navigate and deal with. They have some of the cheapest prices around, and booking was a breeze. Thank you!
I liked the different options it was easy to book the price was good
Fast and not expensive, quick get away very convenient
So for so good, I have used this site before so I know what to expect I just hope it's not too much trouble to go back now.
Very good! It was very easy to book the reservation and buying to ticket for flight.
So far good will be looking for tickets to Rome Italy soon
GREAT EXPERIENCE, convenience to book the flight and I had seen better option as compared to other flight booking portals.
Non speaking english operators as well very rude. Hang up on me
Ms. Eve was very helpful. Excellent representative.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

