On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very user friendly... If something seems unclear, you can always 'chat' or call
Easy to navigate, best price in the web and user friendly to book a ticket plane for people like me without a lot of experience using the computer. Thanks i definitely will recommend it to my family and friends.
Easy to navigate. Very simple website and good price! Follow up call was simple and informative.
Originally I paid for flexible ticket insurances. Come to find out they're not valid so I was charged $260 to change the ticket.
Issues with seat assignments. Had to choose alternative seats.
Good convenient service for the price and value. Thank you.
So far everything looks smooth and clear. The process was very straightforward.
Excellent service. Very easy to fill requirements and a friendly web page
Convenient and easy to navigate across the site, tons of options for the travelers providing a safety net.
Ease of booking and timely manner. The site was very easy to use, and i received my Affirm approval as well as booking confirmation quicker than i expected.
I had to enter my card information twice, and that was a bit concerning for me. I was a bit antsy at first as I waited to continue my booking when the site froze, but all in all it worked out well.
Cheap o air has been good but yet to see the full service when I travel to my destination
Cheap o air has been good but yet to see the full service when I travel
Where is my confirmation email? 10 min later still nothing
Why yall just add 250$ to the flights i found for no reason?
Yall literally wont let me have a good deal
The response was quick and it seems like putting the info on line was easy.
Confirmation delivery almost immediately after payment, excellent price.
It was very easy to navigate, and the directions were clear.
This was a fast and cost efficient way to book online for such a low price.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Confirmation of the etkt can take upto 24 hours because of the processing time frame. If you don't have it now provide the booking number for further assistance.