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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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It was nice to book a flight here and I like it. I cannot complain about it.
Very good so far I am satisfied every thing is understood.
Fantastic service so far. Very helpful assistance through Live Chat.
Issues solved & questions answered.
Very easy to book since I am not technologically savvy
Great selection and options; easy to navigate. It was the highlights of multiple travel sites in one location.
Would not let me go back to check other seats, but very easy to find, select and purchase seats.
CheapOair has been great over the years. Price has been very good compared to others.
Easy to book and have many flight deals. Thanks CheapOair
Great price! Easy site to navigate. First time using this site and probably not my last
Very good information and it all was a pleasure! We loved our trip! Everything about the booking of the flight- and hotel package was down to detail already taken care of when we arrived.
So far so good. I am still trying to get my travel arrangements on my phone
The nickle and dime-ing of the fees is constant and unrelenting! I promise this is the first and last time for booking though the site. It wasnt even that much cheaper!
Easy to use nice payment term options safe website
Booking my flight was easy. Thank for your service it has made my trip very easy.
I book all my trips through CheapOair for the past 4 years. Easy to use and always find the lowest, reasonable deals.
The process was easy to navigate unlike other sites.
I booked a hotel on june 24 2022 that same nite i canceled the room and got another room they gave me a refund of $40.14 that same nite and now owe me $579.00 and refuse to give it to me they keep giving me these stories that dont make since now i have to get a lawyer to get my money nack never again
So far so good. The site is easy to navigate and gave lots of offers to choose from.
Very quick regarding the booking process - great service.
Excellent website! Very nice attention. Customer service is very efficient! I am delighted.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members