CheapOairReviews 14,845

If I had the possibility to give 0 star I will. I bought a 1612$ ticket and trying to contact them for 3 days to cancel because I didn't had my visa, they responded to me the hour of my flight departure to tell me that my tickets is not refundable. They just wanna eat your money. And the customers service is too long for nothing concret. Very very poor agence.

I tried changing dates but the website took me to speak to an agent, called several times, when the call dropped no one would call back even after they promised they would. 5 people did not call back. I explained what I wanted via email to a lady called Celina, she was hopeless. They eventually directed me to Singapore airline to change my ticket. I paid a difference of $1200 after two weeks of countless calls. This is disturbing. They are horrible

Thanks for the help. The lady who responded to my phone call was extremely helpful and generous with her time. She was immediately able to take care of my reservations, bookings, etc. It was a pleasure talking to her.

So far, I find the best ticket for my trip. This is the best web to buy your ticket

E TICKET NOT RECEIVED AT THE SAME TIME, Need to be very neat in your amount to be deducted from the card.

I have had a horrible time with cheapOair. I had my first senior moment and accidentally put my mom's maiden name on her ticket. I noticed it right away and tried to correct it. Even though I bought all of the insurances, I have still had the run around on this. First I am told that they can fix this no problem, then they say that I need to send them documentation. I send the documentation they request. Then they say they can fix this no problem. Then they tell me there will be a $100.00 change fee. I pay the fee. They then say that they can fix this no problem. They ten tell me that I have to wait 72 hours before my flight for them to make the change. They say to give them a call and they will take care of it. Today is 72 hours before my flight. The first agent I spoke with said that changes were not allowed. I went through the whole story with him. He then said I needed to send an email. I told him that I was told to call. He kept insisting on an email. He then hung up on me. I called back insisting to speak to a manager. I have now been on hold for over 30 minutes and still nothing. I finally hung up and called back. I am being told that I have to re-submit everything again and it will now be another 24 hours for them to review everything. This has been one of the worst experiences I have ever had and I used to be in the travel business. I would never recommended this company to anyone.

Great prices easy booking we found what we was looking for

All good and excellent, booking flights was easy on their website and payment was also made easy.

The site was Very user friendly. I would definitely use it again. Customer Service was excellent.

Somewhat confusing with the profusion of ads but, all in all I found the experience illuminating and interesting!

Very good services. Very good professional and fast customer service.

THE WEBSITE WAS VERY EASY TO NAVIGATE, I DO RECOMMEND TO USE THIS PAGE. ITS SIMPLE AND VERY GOOD PRICE

I just think it's ridiculous the charges you apply if a flight has to be changed.

Very very good. I really appreciate your level of professionalism and courtesy.

This has been a very positive experience. Courteous and provided me with the choices that were specific to my needs.