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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Easy with many airline and lower prices thank other website
Very easy and fast. Experience was pleasant and managed to secure a flight ticket at a reasonable price.
Reservation was quick and easy. I got the seats I wanted and the cost was reasonable.
No ability to download boarding passes then you have to stand at the counter, sometimes up to an hour very concerning
Great experience flights are delayed but manageable when we go home it's on time but our luggage was separated
Excelente servicio y precios muy buenos y muy fácil de comprar gracias
Great service, easy way of booking a flight. Would use again.
My experience was great. I got a great deal for my flight and the response was at per.
Great experience and always helpful, always ready to help.
Great it was fast and easy. The process was smooth fast and convenient.
Es muy práctico, sencillo y segura la compra. Recomendado.
Me sirve mucho y encuentro lo que necesito con mucha facilidad.
I asked a simple question over a chat I had with an associate and they wanted me to pay 10 dollars for the answer. No that's not how it works.
I really find it good your service but the hotel was not as it was supposed to be
Nada más fácil que usar la aplicación para encontrar las mejores tarifas de boletos.
Excelente servicio... Nos mantienen informados de nuestra reserva de vuelo 😎
My previous experience was equally easy. The Cheapo Air option popped up when I chose Frontier Airlines and I was glad. Just an easy agent to work with, which for me is always a relief. Thank you!
We appreciate the feedback.
Saved money and got there and back on my schedule Would fly and use them again
We appreciate the feedback.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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You are correct never heard of having to pay $10.00 to answer a question, we require more information from you in order to trouble shoot this.