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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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We never go this airline but we try this time to see how good services and true and we will keep to use this air line when we go the travel and will tell all us customers, family and all us friends. Thank.
Great service so far still waiting on my flight confirmations.
ALWAYS EXCELLENT
I have been travelling around the world from more than 1 decade by using CheapOair online booking facility.
I never face problem in booking and most of the time I get my tickets on competitive price
Very good service, and everytime when I go back to my country I made my bookings with you.
Thank you very much, always have had positive results with your company!
Unstable flight schedule let customers nervousness.
Good service cheapoair. Flight and hotel booking. I like it
I purchased a flight and hotel and minutes after I was called by a customer rep that the price had gone up after I purchased it. This is ridiculous, the price of something shouldnt go up after i have paid for it!
Its very cheap, it's easy to book, good airline choices
Easy access and quick response! I was so nervous about the flight since the details were not shown. However, to my surprise, I received a good flight and with a good airline.
Confusing popups trying to sell me more stuff I didn't want and semi-hard to find the button to just continue.
Confusing popups trying to see me more stuff I didn't want and semi-hard to fund the button to just continue.
I have used them several time and it is always very user friendly. CheapO has been great!
Good experience except that it didn't accept an adult age over 65 for second passenger.
Very user friendly. Had the absolute lowest prices!
That was fast and easy and was a good experience thank you for the good service
I paid for luggage and have a Baggage booking# ******* but nowhere do I see that I have paid for my luggage. Please help and check to see this went thru.
Someone from CheapO phoned me and thius issue was resolved. It was frustrating as the connection was full of static and interference. He had an accent but I dont believe that was a problem as his pronunciation was good.
We will get this actioned, our apologies for the inconvenience.
I had a issue with the booking and they did address it.
Your pricing model is deceptive and you do nothing to address
The booking process is so easy and the options of flights were many making it easy to choose best possible flights. The payment part of the booking was also easy to follow.
I have used CheapOair before. It is very informative as it gives all options available for the selected travel route to make the best decision as to what option to take. It is also easy to follow when actually making the bookings. The flow is so logical and it offers options of going back without having to start all over again if one needs to check out something about their bookings. It prompts to the traveller all necessary options to take to mitigate the risks associated with travelling and an update on the different options costing is showing as the progress in making the booking selection proceeds. Before payment, the total costs is already known. Confirmation of the bookings and payment of the airfares is sent to email with itinerary for future reference.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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