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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Okay no problem with it. Just remind me on how I can go back to CheapAir in cases of cancellation on flights
Excellent service. But sometimes give hard time to explain my all details
Very simple and straightforward booking. Very happy with the overall experience
I really needed help putting this flight together along with the seat selections. The customer service representative was so patient, understanding and thorough.
Not user friendly. I don't want preferred seats at extra cost.
Thank you.Good prices and times for flights.
I enjoyed the times for my flights
Outstanding agent participation with convincing results
Easy to use application. Selection, available flight choices.
I have been booking through your institution. Excellent.good service.i shall always recommend you to my friends. Thanks
Yes it was a good experience and i was easily able to get travel insurance which i was looking for in these times and the price couldn't be beat thank-you
Very convenient love to book on cheap oair the prices are low and you can get promo code for discount
Good price and a simple web site makes it easy to choose.
Booking was easy, Called customer service to change my email address. Was done easily.
Professional service, prompt information, affordable pricing
It was easy to find the ideal flight, very convenient to use. Thank you
Good service, except the browser gets stuck on "Waiting to process your payment, which is slightly unnerving. Although my booking went through, I had to close the window before my payment had been processed.
Disappointed with seat selection, otherwise pretty good.
Happy with best low price offer. Will look again in the future to buy the ticket.
Quick and simple to get tickets at great prices and also had many different flights!
I have used cheapOair website for my previous travel and my experience with the company was very good so far
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

