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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Okay no problem with it. Just remind me on how I can go back to CheapAir in cases of cancellation on flights
Excellent service. But sometimes give hard time to explain my all details
Very simple and straightforward booking. Very happy with the overall experience
I really needed help putting this flight together along with the seat selections. The customer service representative was so patient, understanding and thorough.
Not user friendly. I don't want preferred seats at extra cost.
Thank you.Good prices and times for flights.
I enjoyed the times for my flights
Outstanding agent participation with convincing results
Easy to use application. Selection, available flight choices.
I have been booking through your institution. Excellent.good service.i shall always recommend you to my friends. Thanks
Yes it was a good experience and i was easily able to get travel insurance which i was looking for in these times and the price couldn't be beat thank-you
Very convenient love to book on cheap oair the prices are low and you can get promo code for discount
Good price and a simple web site makes it easy to choose.
Booking was easy, Called customer service to change my email address. Was done easily.
Professional service, prompt information, affordable pricing
It was easy to find the ideal flight, very convenient to use. Thank you
Good service, except the browser gets stuck on "Waiting to process your payment, which is slightly unnerving. Although my booking went through, I had to close the window before my payment had been processed.
Disappointed with seat selection, otherwise pretty good.
Happy with best low price offer. Will look again in the future to buy the ticket.
Quick and simple to get tickets at great prices and also had many different flights!
I have used cheapOair website for my previous travel and my experience with the company was very good so far
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members