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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Had a little hard time doing my reservations but everything went well afterwards.Found what i wanted Great deal and fast service. Thank you
One fee after another but still not bad. Should be fun.
The experience was okay, but booking the flight was sometimes confusing, and difficult to understand the process.
This company just sucking our money that they telling my flights time wrong and i paid 2000dollar to fly Japan even they were hiven me fake number for inssurance i was calling to them make sure my time and date flying to japan and i trust them 100 percent but they were played so bad im paid for flight ticket again only for their advices was fake be careful never buy a ticket from here
The price of the ticket is too high. I thought it would be less as last month the price was around $1550
I have purchased flight tickets before, and it is trustable. I recommend you site to anyone that wants to buy a flight ticket.
Great fast and trusty I do recommended for all your travel need.
Hope everything will be fine. There was no issues to book my tickets.
I like the online chat service, it was fast and quick then phone service.
Quick Service, ease of website. Price and availability.
Quick and easy, used affirm, found the flights I needed
Thanks for asking the right answers and the search. I will refer this site to my friends.
The price increased as I was about to purchase the tickets
Very good service! I have been use this site few time. Nothing wrong yet
Is an awesome site and very easy to navigate through thanks
Nice Page/app Service!
Very Happy about my doubts, questions and answers from you guys!
Easy so far. Wonder what else is coming. Looking forward to flight
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

