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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great experience and easy to follow.
Site was very user friendly
No indication when making the reservation that seat assignments could not be made. Not expected with a business class ticket. No indication from you as to how to get boarding passes. No way to contact you (that I have found) other than your virtual system with which I'm not wasting my time.
Every time i fly i do my reservations thru cheapoair, is so simple and fast, i love it.
You raised the price and it sucked.
I booked any way
Good deal for us easy to use a pleasant surprise as other sites are much more confusing
CheapOair was clear, quick, easy and the price was right!
Candace has been a great help, he called and helped walk me through steps and information I needed to understand before I went to Japan.
Great and cheap aún mejor que misma aerolínea
Muy fácil de usar y aplicación amigable
Associate patiently helped me select the ticket options that were available and started with the cheapest.
Was very easy instructions to follow, but too many ads ultimately that made me reread parts to make sure i followed correctly.
My internet went off line and when i went back to your page within a few minutes, the price changed $30+. Not very kind.
It as very easy and quick to book this trip and the price was good
I forgot to select my return seat! So easy. Thanks cheapOair!
Always have great rates very easy platform always have options
Its always easy to book and I always find the best prices
Perfect service. I will recommend you to friends. Keep up the
Great on updates and offering options. I was very pleased to have been given updates and I feel better prepared to make my trip to Barbados on Wednesday. Thank you.
Great deals all around! Easy and reliable service. Thank you!
Outstanding. Customer service had called to confirm my booking, i loved the call. Thank you
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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