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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Virginia
1 review
0 helpful votes
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Easy to use, Customs are easier and faster in Sacramento.

Date of experience: February 14, 2023
Illinois
1 review
0 helpful votes
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The CheapOair website was easy to use, and unlike some other websites, it was easy to understand what I was getting.

Date of experience: February 14, 2023
Canada
1 review
0 helpful votes
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Good experiences in the past
February 14, 2023

Good experiences in the past. No problems encountered

Date of experience: February 14, 2023
Oregon
3 reviews
3 helpful votes
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Everything goo and I was able to get the ticket I wanted.

Date of experience: February 14, 2023
Ohio
1 review
0 helpful votes
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Great easy to get tickets easy access great ticket prices,

Date of experience: February 14, 2023
Viet Nam
1 review
0 helpful votes
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I've always found good offer and recommendation on CheapOair which makes me feel easy to choose

Date of experience: February 14, 2023
Texas
1 review
0 helpful votes
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I get help immediately with my booking and used it before. And the representatives are very professional in providing information about my flight.

Date of experience: February 14, 2023
Oregon
1 review
0 helpful votes
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Easy to follow
February 14, 2023

Easy to follow. Guides us to what we need quickly. I like that the site gives me more than 1 payment option, not like other websites. Will book all my flights here from now on.

Date of experience: February 14, 2023
DO
1 review
0 helpful votes
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I am so pleased with your service!
February 14, 2023

I am so pleased with your service! I have been using this platform for my booking for many years now; so far I am satisfied. Any time I encountered an issue, it was able to be resolved quickly and at my convenience.
Keep up the good work!

Date of experience: February 14, 2023
Virginia
1 review
0 helpful votes
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A bit complex
March 16, 2023

A bit complex. I did not receive my preferred date of travel and had to resort to an alternate date.

Date of experience: February 13, 2023
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback

Oklahoma
1 review
0 helpful votes
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So far it was easy
February 13, 2023

So far it was easy. I had no problems getting my flight reservations.

Date of experience: February 13, 2023
Peru
1 review
0 helpful votes
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Es una experiencia de compra en línea fácil de realizar a través de su página web.

Date of experience: February 13, 2023
Minnesota
1 review
0 helpful votes
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Quick and easy and best fares overall
February 13, 2023

Quick and easy and best fares overall. Does the mix and match themselves

Date of experience: February 13, 2023
California
1 review
0 helpful votes
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The website is really useful, convenient and easy to find flights you needs. Perfect thank you!

Date of experience: February 13, 2023
Qatar
1 review
0 helpful votes
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Good service and quick response to booking of flights tickets

Date of experience: February 13, 2023
Morocco
1 review
0 helpful votes
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Good
February 13, 2023

Good. Lacking information on carry on.everything went fine except for the fact that the airlines do not provide clear baggage policies. The ticket I booked says that 2 Checked baggage pieces are included but carry on or personal items are not included, whatever that means.

Date of experience: February 13, 2023
Washington
1 review
0 helpful votes
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Easy to navigate, and easy to assimilate. Thank you

Date of experience: February 12, 2023
Arizona
1 review
0 helpful votes
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Called & spoke with Glaudio wonderful service rep. He was very knowledgeable and extremely efficient. He owned the call from start to finish.

Date of experience: February 12, 2023
Macao
1 review
0 helpful votes
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This is my first time to book a ticket through this website. At first, I was hesitant that it might get wrong. I am happy that it was quick and easy.

Date of experience: February 12, 2023
California
1 review
0 helpful votes
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Cheapoair has always been my first choice when flying to philippines

Date of experience: February 11, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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