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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Easy to browse website and exceeded the expectations. Really good deals
Some problems with the ticket time but I has to buy another ticket to come back home to new york.
Easy to navigate and purchase tickets in the site. Good selection of flights
Too slow processing the data and somewhat a little complicated.
Good experience.with CheapOAir encouraged me to use again.
Everyone has been very helpful and kind. I have always received very friendly service.
Very easy to book flights and hotels. I will use it again for my future travels again,
I've always been able to select a seat during check in. So, why not this time too?
Price is usually more than going with airline directly. It's hit or miss. If you accumulate bonus points you can only use a certain amount of your points, what's the point (no pun intended) in that?
Fast & Efficient service. Easy to understand. Great prices.
Great, fast experience with Ruben helping me. At CheapOair!
CheapOair has always been fast, accurate and responsive without the high pressure of other sites.
Always Great Service and Great Prices. The site is easier to search and navigate
First time.excellent. I would use cheapoair again in the future.i really like it. It is very easy and simple.
You can't use points for air fare. Why have points than. What a waste of time booking here.
Great prices and fast and easy to book! Will continue to use CheapOAir.com!
I love cheoOair because of their accommodating staff.They usually find options incase of flights concern and I like the booking system.It's very easy
My experience was awesome,customer service was great I'll recommend anyone to cheap o air
Easy searching for best flight & time, but I wish the itinerary comes in the email had one click & page of flight info. Right now, seems I am having to answer surveys & access other pages & not convenient.
Service always been prompt and excellent. Customer service the best.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members