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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Once you choose the flight itinerary, it is not right to change fare once you entered all you data, I had to pay extra $60 dollars just because your web page indicated price increased in the last minute..., NONSENSE!
Great experience, the customer service representative was patient and listen attentively to bring out clarity.
Easy access to what I need, everything was readable.
You have not asked me for passport details on booking, I keep trying to ask you why not and I'm getting no where!?
Thank you for your feedback Passport details can be added on the airline website under MANAGE/ MYTRIPS using the 6 airline ID.
Good option!After looking at different options it seems to be the best
Great service and easy to use and made travel pleasant.
The agent was extremely helpful.I am clear yet if my travel plans are confirmed.
You are the best :) I always find what I'm looking for.
I've had issues in the past with cheapoair in the past I do not trust them too much this is the only place that has good tickets for now or else I would have used somebody else.
We are sorry to this. Your experience is very important to us. We acknowledge your feedback and appreciate you taking the time.
Thank you for your online services. Is very quiet for me.
I trust this site with my travel arrangements and I am always satisfied with the service
Cheapo has not failed me yet. I believe this is the forth or fifth time i've used the service.
Great experience. Booking was quick and easy, I will definitely recommend CheapOair to my friends and family. Prices were great!
It was quick, simple, and very detailed. Was able to ensure all personal preferences were met.
Thanks for your service, it was easy and smooth. Had a variety of choices of carrentals. The whole process was good.
Very quick and simple hassle free
Would recommend anyone to book on line.
Very good service good prices and great customer service
Kind customer service that was willing to accommodate & listen to you.
Thank you
Not happy to have to pay extra for select seats. When used the filter to get assigned seats. I should no be charged with an additional fee
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. When booking on a global LIVE airline booking system, prices are subject to change and are not guaranteed until purchased