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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I love how fast it was to book the ticket. I always use CheapOair
Lovely customer service. I had trouble making payments but Davin helped me out.
I love your website as it has always been user friendly and easy to navigate for me. Any issues I have had have been resolved by customer service both on the website and over the phone.
Happy that we chose CheapOair! So far its been great!
Awesome experience thus far, prompt and efficient. However, why are the Seats Pending? Is it because we are still a distance from the Flight?
Thank you :)
Great way to book cheap flights and was pleased with you ease.
Booked a flight for 09/19 TO Madrid.
RETURN for 10/05.
$614 per person. Killer!
Got tix im email. Return date sez 10/03.
What?!
CS agent sez I selected "ALTERNATE" date.
BS!
Strangely though, I CAN get original return date for another $85 per person. Since I could only understand a limited amount of words that agent was saying, I said, jeez, sure, just book it. Figured I'd deal further with it later.
Just tried that...
HAHAHAHAHA!
Idiots!
Gonna use the tix as issued.
But, carpe diem.
Just sayin'.
Great price and ease of use on the website. Looking forward to booking my next trip.
Very good Experience and next time I will be looking forward to using your service again, thank you very much hopefully my flight and everything is awesome.
So far so good service. The platform was equally very useful and user friendly
Great service and favorable travel options.thank you so much
Easy interface, quick approval, and lots of options to choose from. Great app!
It was a very nice and quick response. With a lot of choices given. I recommend many people to use it always
Great job thank you it's easy to use and offers a very competitive price
Very easy to book the flight online. I like that there are many flight options and different payment options also.
Easy to use, loved that everything was in one place.
A little misleading. You have to be very careful not to fall into their traps to upgrade.
User friendly booking experience. However your booking page contains too many add ons that makes navigation confusing. Please limit the page to booing confirmation.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members