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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Ohio
3 reviews
0 helpful votes
Follow Chris S.
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It took awhile to make the reservation and the location is out of the country. There were different airports to select from and I did not want to select one that was too far away from my destination. Once I had that done, it was easy to select the flights and hotel for my little 5 day vacation. Cannot wait to get packing!

Date of experience: May 24, 2023
Arizona
1 review
0 helpful votes
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Very helpful and patient representative, very helpful patient and kind
Great service!

Date of experience: May 23, 2023
Wisconsin
1 review
0 helpful votes
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Excellent service!
May 24, 2023

Excellent service! I have been buying tickets for my air travel from CheapOAir for last 5 years. They offer very competitive prices.They are very trustworthy.

Date of experience: May 23, 2023
Wyoming
1 review
0 helpful votes
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Very cheap!
May 23, 2023

Very cheap! Hope it would be same if i have to change dates if needed.

Date of experience: May 23, 2023
California
1 review
0 helpful votes
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I didn't care for the hidden baggage fees I wish they tell you that up front

Date of experience: May 23, 2023
Nevada
1 review
0 helpful votes
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I appreciate your suggestions for exchanging the date of my trip in order to buy a better flight ticket, with less hours of flight and shorter layover.

Date of experience: May 22, 2023
Arizona
1 review
0 helpful votes
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Thanks you, you make it easy!
May 23, 2023

Thanks you, you make it easy! Thank you! I like the price you had listed for me.

Date of experience: May 22, 2023
Texas
1 review
0 helpful votes
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An awesome experience!
May 23, 2023

An awesome experience! Good customer service e experience.

Date of experience: May 22, 2023
Puerto Rico
1 review
0 helpful votes
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It is easy to navigate and look for convenient flights as well as days and schedules and if you decide to look for other offers they help you and warn you of their efforts.

Date of experience: May 22, 2023
GB
1 review
0 helpful votes
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Hello
I booked my flight for a round trip and payed extra fees so I could changed my date without the changed fees, so I should return on may 25 but I can't so I called for a return date changed, the agent told me I have to pay extra 280 cad then I explain to them that when I was booking the flight I payed extrat fees so I could changed the ticket without fees and it told me can't not do nothing for me. Now I feel scammed and I know they did that to many people. I even called the airline and they propose me 80 cad for the changed even more cheaper than what CheapOair proposing me. I suggest that's we avoid this company ( CheapOair) because they don't respect their customers and they scam us.

Date of experience: May 22, 2023
Indonesia
1 review
0 helpful votes
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Love the website good rate give me many choices and friendly user

Date of experience: May 22, 2023
Illinois
1 review
0 helpful votes
Follow Christine B.
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CheapOair has been my go to site for my travel needs. It is quick and easy to find what I want!

Date of experience: May 21, 2023
Minnesota
1 review
0 helpful votes
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Thanks for giving me a update on change in my flight

Date of experience: May 21, 2023
NL
1 review
0 helpful votes
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Happy new customer so far
May 21, 2023

Happy new customer so far. Will be doing more business with CheapOair in the future.

Date of experience: May 21, 2023
Colombia
1 review
0 helpful votes
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Proceso rapido y bueno es una página confiable, compro el ella mis tiquetes hace más de 5 años

Date of experience: May 20, 2023
Philippines
1 review
0 helpful votes
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Thank you for your quick response on my booking and received confirmation in a short period of time.

Date of experience: May 20, 2023

Thank you for your quick response on my booking
May 5, 2023
Previous review

Thank you for your quick response on my booking.

Date of experience: May 5, 2023
Florida
1 review
0 helpful votes
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Little confusing
May 20, 2023

Little confusing. I was approved by Cheap O Air credit card but it would not go thru to take advantage of the $50 statement credit.

Date of experience: May 20, 2023
Michigan
1 review
0 helpful votes
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Good price and the site give a lot of detail, the timing and price was satisfying

Date of experience: May 20, 2023
Puerto Rico
1 review
0 helpful votes
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Easy and simply to follow
May 20, 2023

Easy and simply to follow. I recommend it to any person that would like to buy a flight by themselves.

Date of experience: May 19, 2023
Philippines
1 review
0 helpful votes
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I got double booking
June 19, 2023

I got double booking. I was booked on Cebu Pacific and then was rebooked on Scoot. Please cancel one of my bookings. I got a message from CheapOair that the Cebu Pacific flight was not available and that I should choose another flight. I booked a flight with Scoot only to discover that my Cebu Pacific booking was successful.

Date of experience: May 19, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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