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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I was able to search and find a flight that met my needs.
Very happy to find the flights we preferred going to Vancouver. Thanks
Good services of the cheapoair flights and even cheaper tickets
Good experience. Website was easy to use, flights were cost effective. I like that I can use Affirm. Overall great Experience.
Too many added fees for seats bags, costs much more than originally expected
Quick and easy, professional, courteous, and knowledgeable
I can't choose my seat, at any of my 3 different flights
Quick fast and easy searches made it a breeze to bk
Flight is been cancelled by airlines from New York to NC and now airlines are not willing to refund money for the flight which is been cancelled. This is how u guys make money, give people trouble and don't take any responsibility. You guys have to go long way, good luck. We have seen many dictator in history and their disappearance now start ur count down. No more Quatar and American line. They are completely scam and irresponsible.
I have experienced the best rates so far. Its easy safe and quick to search and book at lowest rates.
Better prices than expedia and travelocity. Small discounts really make a difference.
I called in to try and get assistance with my booking and the rep was NOT helpful at all.
We have reached out to this customer to ask for additional information so we can look into the expressed concerns.
No atendieron mi solicitud de cambio de vuelo y me dejaron esperando en el teléfono, sin contestar
No atendieron mi solicitud de cambio de vuelo
I had no problems with booking and buying my tickets. Thank you!
Very helpful and easy to excess information. Good job.
Beware,, Cheapoair is a total rip off and their name says it all. I purchased flight insurance thru them and their policy clearly says they cover cancelled flights in the event of quarantine. My state's Govenor issued a stay at home order at the start of the pandemic, which was one week prior to me cancelling my flight. I have spent countless hours fighting Cheapoair to cover my airfare but they refuse with no good reason. THEY ARE NOT TO BE TRUSTED!
Got the booking we desired at the price and time we wanted. Thanks.
I have always used your services and it has never disappointed! Great job!
Always best price. Easy to purchase ticket online. Satisfied with services.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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This is being reviewed and waiting on the airline as most of the flight did operate. We will let you know as soon as we have an response.