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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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There is no section to add your Frequent Flyer number and that is frustrating.
Good job and fast.I recommend this travel agency. To those who wants faster service and you will not regret
Helpful thank you very much! Not sure if I booked correctly
Website was easy to maneuver. I could not find lower prices than what CheapOAir was offering.
I did not have any problems at all with booking my flight or anything.
Easy booking fun, 1,2,3. For any day and night 24-hour services good job.
Not the first time I have used Cheap-O-Air and certainly wont be the last, they do a great job for my wife and I
Efficient and reliable... was given a great price and itinerary that works best for me.will purchase again from CheapOair.Thank you
Is good pleace for tickets and more and it has a great deals in diferent air lines
My experience with CheapOair has been wonderful!
They took their time to make our reservations and kept me informed as days grew closer to our trip.
Thank you so much!
Thanks for service but please l need the update for the travel
Send you message to confirm booking for my Thai Girl Friend to email address you sent BKK TO UDON THANI Departure 7.00 am 28th September 23 Have you received my email Regards Peter Smith
Good, but I wanted to see the prices for carry on and bags displayed with each flight leg.
Thank you for making it easy and convenient to purchase tickets
It was very easy to book my Trip. The agent that I talked to. He was very knowledgeable and the things that I wanted and was able to get me a good price in my trip.
My experienced is so hilarious, thank you so much.
Anson is very helpful as a customer care representative and so patient with us in finding a flight which suited our needs considering that we have a lot of luggages with us. He is indeed an asset to your company!
Easy site to navigate around. Would have been helpful to have had the travel dates displayed once I'd selected the preferred flights and as I worked through the option process.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Frequent Flyer numbers can be added under the name filed under 'special requests' when booking a reservation online. Please contact us if you still need assistance.