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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great….but how can I use my $15 dollar credit with you guys?!
Great service all good they called me to confirm my booking and explained everything
Over deduction was made to my credit card i don't understand why they need to do that for a fact that same person is travelling just happened that i have pervious booking that did not continue because of my credit card and when my credit card issue was resolve and i cannot see the pervious booking i decided to do other booking and confirmed but surprisingly i was deducted more than double of what i am expecting to pay. How come your doing deduction at same time and on time deduction with the several different booking with same person traveling with same date? Isn't right? Common sense i confirm the last one why i was charged with other booking! Please refund the over charge made to my account.
Being a Cheapoair Club member made the reservation process super easy.
It's my second time using CheapOair am so happy,simple to use, they send your booking details on time. Actively involved in making value for your money.
Great service cheap priced hi how r you are you OK 50 characters are way too long survey should be user friendly and as short as possible not too complicated because life ia on the quick pace for all of is
Muy buena y confiable EN TODO MOMENTO Y LOS PRECIOS MAS ACCESIBLES
Excelente servicio, volvere a utilizarlo cada vez que necesite un ticket
Easy and fast thank you thank you very much thank you very much
I am happy with the web but sometime got trap by hiden price add on and difficult to select seat on airline
No disclaimer for US layover that you need visa. Latest booking I made I was being ask to pay additional US$39 without any reason!
This is resolved.
Need more Deals and discounts on vacations. Also the site is easier to use.
Good on booking and discussion and also for advises
Rápido y confiables y seguro. Aunque no hay mucha claridad en el tema de los asientos para los vuelos múltiples
It was very good, easy to understand and you the flight
It is a good experience so far. A good time to finish this questionnaire is after the trip has been completed.
Muy buen servicio, profesional,todo muy bien muchas gracias
Just easy and fast. I like that I always have someone checking on up on me.but I must say in June I got messed up with my trip to Puerto Rico and did not get a refund for my lodging.it was really bad.
You should make invoices to deduct taxes from my purchase
Service was excellent and I was satisfied with the service
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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