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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Nice and easy it was very effortless when I needed assistance customer service was right there available to help
Made it easy to adjust flight. Quick and the price was very reasonable.
Smooth and easy... So Far
My flight is International, I don't expect any problems.
I'll return and report any concerns or issues. Mb
A better system to use my points would be helpful!
Very easy to use the service is good. I have used before and was satisfied with the service
I love the service I received, the staff was patient and willing to find the best available deals
I accidently bought travel insurance that I didn't want and could find no way to undo the purchase. The options that are offered are obtrusive and not easy to navigate.
No comment, I am all set, thanks. I will definitely be using Cheapoair in the future.
Everything went wonderful. The agent that contacted me was friendly and very business like. Very good service. Thank you for following to ensure that I received confirmation for my booking.
Looks great, everything was ok I am very satisfied with fly that I got
I called with a problem and it was Explain to me very well and very quickly to where I quit worrying thank you
I'm very happy with the pricing I received and outstanding customer service.
Thank you.
Easy to book and to and make the reservation and I think it was cheaper than other websites.
The prices for the flight changed on me. You advertise one price to get me to your website and then increase it by $55 once you charge the card... then once we thought we paid I received an email that card didn't go through and these people transferred me around 4 different times for almost 40 min and then FINALLY got it to work.
The website is user friendly, the prices are affordable and their customer service is excellent!
Excellent working with CheapOair.com was a great experience
Website is so easy to navigate and find the flight that fit my desired time and for a great price.
Great and easy to book. But i am not aware of additional payment to secure flight and it was debit twice to ky credit card.
Foi otimo negociar com a ajuda de vcs
Obrigado por tudo
Excellent and very prompt service. Always a great experience.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members