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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Excellent service, good prices, it is my first time using this wed side and I love it I will keep booking my fly and hotels in the future.
Thank you
Thank you. I am waiting for traveling. If I am successful for this, this is going to be my website for flight tickets purchase.
After making a research over the internet and found that this was the best and fast service. I also would like to mention that this is not the first time I am buying air tickets from here. I realy trust them.
Easier to choose cheaper options to fly. Thank you.
Good experience, easy to find and buy my reservation
Quick and easy my reservation already in the system.Thank you cheap O Air.
Well it's my first time using this service but the customer service is very good
So easy! Partnering with Market America and Shop.com will guarantee my return to using your company.
La informacion proporcionada es buena, aunque para este tipo de reservas es inportante tener toda la informacion ya que cuando uno llega al lugar siempre quieren cobrar cosas extras como seguro o otro tipo de impuestos
Always been great to work with and to find me the best deals
Cannot properly save my personal info on app. Provides errors. No one to talk to in customer service. Must write inefficient emails and wait.
My experience with CheapOairchas been excellent over the many years that I have used their services. Ive bern using them since 2009.
Excelente servicio, facil y con confirmacion de datos
Thank you for all your help you did a great job and very excellent service
Good customer service very polite and helpful
Good customer service very polite and helpful
Good customer service very polite and helpful
The book was quick and easy. I didn't have hard time with anyone or anything. Thanks the great job you're doing.
Really love the ease and speed at which I was able to book flight and to make changes when I needed to do so.
It should be known that I have to pay to check a bag before I pay for a flight! What a damn rip off! I really don't prefer to deal with 3rd party bookings for reasons as this
It is a pleasure to travel with AA. I have been traveling with AA for more than 3 years. Everything was fine. I have no complaints.
Mr. Rainer is an excellent communicator and very proficient in the travel business. He took the time to find me the itinerary that I could accept
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

