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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Saudi Arabia
1 review
0 helpful votes
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Good for assisting customers and a very fine company indeed, thanks CheapOair.

Date of experience: April 15, 2024
Zambia
1 review
0 helpful votes
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Its fine always
April 25, 2024

Its fine always. I am not Tariro but Tariro"s dad and I always use cheapon air for all her flight bookings. She's a student

Date of experience: April 15, 2024
Cambodia
2 reviews
0 helpful votes
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Select a Seat
April 25, 2024

Select a Seat. When selected, $9.00 was added to price?

Date of experience: April 15, 2024
CustomerService C. — CheapOair Rep
over a year old

The airline charges for seats when you select the seat it tells you what the cost is for that one, if you didn't want to pay for a seat and wait to get it at the airport you should not have continued with the booking.

Mexico
1 review
0 helpful votes
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Fast and easy
April 25, 2024

Fast and easy. I needed to change my flight as I had made a mistake. It was a good thing that I took the insurance of 14 some dollars!

Date of experience: April 14, 2024
Michigan
1 review
0 helpful votes
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It was a very nice experience and the services were top notch. The site is very easy to navigate

Date of experience: April 14, 2024
Nevada
1 review
0 helpful votes
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I got absolutely ripped off by Priceline on this same trip. CheapOair made it smooth and easy and saved my trip

Date of experience: April 14, 2024
Canada
1 review
0 helpful votes
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Booking is so easy and most of the flights fare are cheap.

Date of experience: April 14, 2024
North Carolina
2 reviews
0 helpful votes
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It was user friendly when I scheduled my trip, haven't used years.

Date of experience: April 14, 2024
Oregon
3 reviews
0 helpful votes
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Website was easy to navigate
April 24, 2024

Website was easy to navigate. No issues so far. Nor bad

Date of experience: April 13, 2024
Colorado
1 review
0 helpful votes
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Easy and great app was very understandable and simple to use.

Date of experience: April 13, 2024
Vermont
2 reviews
0 helpful votes
Follow Lawrence F.
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Helpful staff and excellent service skills. My booking went smoothly.

Date of experience: April 13, 2024
Texas
2 reviews
0 helpful votes
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We were able to place our flight with no problems at all.

Date of experience: April 13, 2024
Florida
1 review
0 helpful votes
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Great website, great prices
April 23, 2024

Great website, great prices. Was very happy for my overall experience

Date of experience: April 13, 2024
Virginia
1 review
0 helpful votes
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You made so easy thanks i love the flexible in flights and days to choose from

Date of experience: April 13, 2024
New York
1 review
0 helpful votes
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Fast and great prices for last minute travels will be using again

Date of experience: April 13, 2024
Norway
1 review
0 helpful votes
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OK 10%, BECAUSE I CAN CHOISE HOUR,but I don't know...
April 23, 2024
Updated review

OK 10%, BECAUSE I CAN CHOISE HOUR,but I don't know with my baggage, how many kg have each,and if I must take baggage after every trip?and if they change the baggage directly to next trip?

Date of experience: April 13, 2024
CustomerService C. — CheapOair Rep
over a year old

Thank you for your feedback. Please contact our representatives with your 8 digit booking number for assistance.


OK BECAUSE I CAN CHOISE HOUR
April 20, 2024
Previous review

OK BECAUSE I CAN CHOISE HOUR

Date of experience: April 10, 2024
Argentina
2 reviews
0 helpful votes
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Great price and vehicle
April 23, 2024

Great price and vehicle. I would love you add the option to search for flight tickets without a certain date, just looking for the best price.

Date of experience: April 13, 2024
Ohio
1 review
0 helpful votes
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Easy to book and nice website
April 23, 2024

Easy to book and nice website. There were plenty of airlines and hotels to pick from at a great price.

Date of experience: April 13, 2024
New Hampshire
1 review
0 helpful votes
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They make my travel experience so easy not stressful. Great prices 💯

Date of experience: April 13, 2024
California
1 review
0 helpful votes
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Wonderful and easy booking thanks i will always use your services for my traveling needs

Date of experience: April 13, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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