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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
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Instant Feedback

231,378 reviews

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California
1 review
0 helpful votes
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Awesome services and good customer service, flexible schedule

Date of experience: April 12, 2024
New York
2 reviews
0 helpful votes
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Easy to make reservation and it is easy to find what you need pn your web site

Date of experience: April 12, 2024
Washington
1 review
0 helpful votes
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Muy buena, fácil formato de compra, lo recomiendo 100%

Date of experience: April 12, 2024
Florida
1 review
0 helpful votes
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Mucha inflexibilidad y ni tan barato. Muy mala experiencia, estoy muy decepcionada. Recomiendo que saquen directamente con la línea aérea es mas seguro.

Date of experience: April 12, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. We regret that it was not a satisfactory experience.

Illinois
1 review
0 helpful votes
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So far everything has been on track I am very excited.

Date of experience: April 12, 2024
Philippines
1 review
0 helpful votes
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Cheapest flight I saw online even compared to airline's website.

Date of experience: April 11, 2024
California
1 review
0 helpful votes
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Very good flight I feel so good and happy with flight attendant thanks

Date of experience: April 11, 2024
Israel
1 review
0 helpful votes
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Simple and easy good prices and efficient services

Date of experience: April 11, 2024
Maryland
1 review
0 helpful votes
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Great professional research, gave all parameters and was fulfilled. That simple.

Date of experience: April 11, 2024
Wisconsin
1 review
0 helpful votes
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I was able to find what I wanted at an affordable price.

Date of experience: April 11, 2024
California
1 review
0 helpful votes
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Take to long and price keep changing. I called and email the agent on the site but they said they can't do anything about it. I am pretty disappointed not getting the price that was published.

Date of experience: April 11, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. Airline airfares are dynamic in nature and are subject to change based on availability and demand at the time of purchase. We regret that it was not a satisfactory experience

Arizona
1 review
0 helpful votes
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Great experience, good prices that's the best option ffor different flights

Date of experience: April 11, 2024
Barbados
1 review
0 helpful votes
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I have ALWAYS been quoted and charged with no surprises. Bookings have ALWAYS been successful and the service has ALWAYS been professional. I am pleased and will recommend to ALL! Thank you for making my flight experience and journey, memorable!

Date of experience: April 11, 2024
Texas
1 review
0 helpful votes
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Quickly and easy searching to book a flight with a good deal.

Date of experience: April 11, 2024
Maine
1 review
0 helpful votes
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It was very easy and quick to use and get done. Very user friendly.

Date of experience: April 10, 2024
Puerto Rico
1 review
0 helpful votes
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Good response 😃 I am not a big writer and have not yet board the airline...

Date of experience: April 10, 2024
Oregon
1 review
0 helpful votes
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Nice and used for more than 15 years😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉

Date of experience: April 10, 2024
Texas
1 review
0 helpful votes
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Good service and online customer relations are superb

Date of experience: April 10, 2024
Greece
2 reviews
0 helpful votes
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Within minutes the price went up over $150 while it still showed less when another search was performed.

Date of experience: April 10, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. Airline airfares are mandated by the airline and prices are not guaranteed until purchased. We appreciate you taking the time

Viet Nam
1 review
0 helpful votes
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So far so good,the service and confirmation of tickets was carried out without a problem. My thanks to your team.

Date of experience: April 10, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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