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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Very good and convenient I have gods experience before
Always find Awesome Deals with CheapO! Love the ease of booking and great options and discounts!
After I booked my flight, I received a phone call from a woman who said that she was from your company trying to sell me some type of flight insurance. I'm not sure she was actually representing your company, there was so much CHILD noise in the background, that I honestly could not understand what she was saying.
Very courteous, patient and helpful thank you. I would recommend to anyone
Great service, I really appreciate you guys finding me the best cheap priced flight with minimum layover!
Cheapoair is a very good booking site,, used the site many times with a good over all experience.
Everything is. So good. Very nice service thanks a lot. I will using this app. For sure
Didn't initially receive my baggage receipt. CheapOair responded promptly.
Can't find my receipt for checked luggage
Very pleased for the help and support of the agent
Excellent customer service! Nelson, the associate that helped me was helpful, he took his time to go over all the trip details as well as the optional add-ons benefits for my trip
Exelete muy bueno volvería a usar los servicios de CheapOair
I can easily choose tickets with the time and price I want
Easiest booking I've ever experienced on a phone app
It was Great and fast and it's following up is perfect
Love the service very nice very cooperative liked the price for my travel
Fue buena me gusta fue rápido y facil los seguimiento
I paid extra to be able to select a seat, and I am being told by the website I cannot select my seat.
Hi, Very good
From the moment I booked the service kicked in
Keep up the good service
Saludos Fam. Pablo
It was a breeze thank you for making it so easy for even a person like myself was able to start and finish without assistance.
Very good prices and service,but now I want more information about my check in
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members