On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Was worried I wouldn't be able to select seats for my flight, had to commit to buy before this step. It'd be fine if there was just a note that you can select seats next step.
A bit confused about seating. Looking for a great experience.
Finally affordable flights, and immediate assistance with booking
It's all much too complicated. Next time I'll book directly with the airline!
Rental car very expensive, should have checked with triple A or usaa for a better rate
I enjoy using this app for CheapOair thanks it was very good! Thanks
1st time great trip, great price, booked another already.
My experience with cheap air was very special i,m very happy for that
Quick and cheap prices. Excellent times and great point system
My go to travel agent on long flights, during my consultation and in the run up to travelling
Awesome as always! Definitely will recommend it
Best prices
Your app is so easy best option showing on there thanks
It was very good experience and had good conversations with agent.
Nice and easy set choosing my flight…………………. Thank you for being concerned about my experience
Excellent service, I'm a very satisfied customer. Thank you so much.
Easy to get flight and car rental, and the club miles to start were great.
All prices should include seats. I can't understand why I would have to select a seat.
Fast and easy reliable and secure I'm happy waiting for the day they email me to make sure I got all my information that's a great place to buy airplanes tickets CheapOair thanks tou
Thank You, I will make sure to have the best time ever!
Was very easy to book and had no problems with pricing.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members