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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Mozambique
1 review
0 helpful votes
Follow Larry Z.
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Always a pleasure to fly with you your staff are always helpful

Date of experience: May 13, 2024
Florida
1 review
0 helpful votes
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I am satisfied with your service.what i wonder why three different payments were taken.

Date of experience: May 12, 2024
California
1 review
0 helpful votes
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Only need flights but too many other offers other than flight

Date of experience: May 12, 2024
Virginia
1 review
0 helpful votes
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Good customer service and always update client for the changes. Keep ip the good work cheap o air

Date of experience: May 12, 2024
Kentucky
1 review
0 helpful votes
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Easy and straight forward
May 22, 2024

Easy and straight forward. If you looking for the cheapest deal, use this site.

Date of experience: May 11, 2024
Canada
1 review
0 helpful votes
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We called cheapOair yesterday to get help with our itinerary to Thailand and we got a super excellent service. The lady was very knowledgable and advise us with excellent suggestions. This is the first time we use cheapOair but surely not the last.

Date of experience: May 11, 2024
California
1 review
0 helpful votes
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Exelente,rapida y oportuna de antemano gracias por todo su apoyo

Date of experience: May 11, 2024
Texas
1 review
0 helpful votes
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It was easy to navigate but the promo code could not be applied :(

Date of experience: May 11, 2024
CD
1 review
0 helpful votes
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Exellent travail, rapidité, lucidité en donnant des nouvelles au temps réel qui aident le client à être à la page

Date of experience: May 11, 2024
New York
1 review
0 helpful votes
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I am happy with the booking, the choice are great and the transition fast.

Date of experience: May 11, 2024
Washington
2 reviews
0 helpful votes
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Excellent customer services they solved the issue quickly

Date of experience: May 11, 2024
Uganda
1 review
0 helpful votes
Follow Evelyn L.
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Excellent, Offers a variety of flights.
This is a good experience

Date of experience: May 11, 2024
Florida
1 review
0 helpful votes
Follow Amy H.
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The experience with cheapoair was okay. I just wish these sites would include all extra fees in the total price because then the price isn't what you thought it would be.

Date of experience: May 11, 2024
AE
1 review
0 helpful votes
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Easy to use website, thanks for your kind assistance

Date of experience: May 11, 2024
Guam
1 review
0 helpful votes
Follow Janet T.
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Searching was easy to find a trip suitable for me and my family.

Date of experience: May 11, 2024
Massachusetts
1 review
0 helpful votes
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Love it the best this made my trip a lot easier and the prices are very reasonable I am very happy with this particular airline company

Date of experience: May 10, 2024
SX
1 review
0 helpful votes
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Good, the response emails were swift. The site was easy to use and understandable.

Date of experience: May 10, 2024
Georgia
1 review
0 helpful votes
Follow Richard A.
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I always choose cheapOair when I travel. They are the best in the business!

Date of experience: May 10, 2024
California
1 review
0 helpful votes
Follow Rebecca H.
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Pleased with service, nothing to complain, easy booking, cost saving

Date of experience: May 9, 2024
Philippines
1 review
0 helpful votes
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Excellent and fast always we enjoy it booking here at your website

Date of experience: May 9, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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