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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Smooth transaction and I always use CheapOair.com for my travel.
Easy to book my flight, everything was easy to follow great website
So far my experience has been good. Why do I have to add 50 characters for a review? I am not liking this site much today. Thank you.
Adolph was a good agent.He was very patient throughout the transaction process.
Great great Experience good deal and better price ticket and Affordable.
This is great and easy and very helpful on booking flights
I haven't receive the receipt of my payments. Also provide me the confirmation number of the flight. Thank you
Very good, Very happy, very creditable, very comfortable
Horrible experience with customer service. They charged me 7 times and now I have 5 bookings, when all I wanted to book was a round trip flight! Every time I call they tell me different service hints and transfer me to multiple departments then hang up on me!
Too many fees and add-ons. Seat selection confusing and incomplete.
It is a very clear site, and easy booking process.
Easy and user friendly and give accurate information and give various prices
Love it always recommend it to friends and family...
Satisfied with customer service. Great customer service and cheap flights.
Great service, and always find a flight, going out and also coming back… great prices
My experience has always been a smooth and easy. They always give me the greatest prices within the time frame I'm looking to travel and if I have a problem the workers are there to help guide and correct any changes.
J'attend encore mon ticket, et paiement pour être sur que je vais voyagé
Jusque là j'attend toujours plus de 48 heures. Merci
Great so easy and no problem at all always have used and had great experience
I love to travel and it's easy for use this platform to book flight tickets
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The customer was charged for 4 different reservations because he kept making reservations online and changing the dates, they have all since been cancelled and the charge will be reversed and added back to his card within 7 business days.