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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Happy to be with Cheapoair! They are always helpful and provides the best flight and the cheapest.
Great and fast service. The representatives are helpful and patience.
Excellent service from Rufus.
He was easy to understand, patient and knowledgeable. Thanks
Your website was easy to navigate and understand.
Really easy to use this website. I always use this website.best service ever
Quick easy and very cheap as it was extra helpful with making the payment for 2 adults at this very short time.
I have saved extra $$$ towards my spending, thankyou for your service.
All good Great tickets great prize easy to book very affordable. Great prices very happy with the service.
Good but some confusion re. "alternate airport" it had NO explanation to clarify alternate airport.
Like it, had a great venue with lots of choices for flights very helpful
Fast and comfortable,i am using this site from long time.and very simple to use
Convenient, not have to deal with people trying to up selling more things add ons
Using your service for last so many years. Have had no issues so far.
Satisfied with all aspects of trip so far. Flights have been very pleasant and on schedule.
It was great to get a flight thru website and was very easy to navigate
Confusing and elderly don't know how to do this without help
It's helpful and convenient and gets the job done pretty quickly.
Great service and wonderful customer service reps. Thank you!
I have book over 15 trips with CheapOair. Can I have something special such as discount on booking or up grade anything? Thanks
Good easy to follow instructions
Use the service once before and had no problems it was good I've had a couple different people on my last two trips and they were very good so I don't have any complaints
I appreciate the service
Good easy to follow instructions
Use the service once before and had no problems
The person i spoke to earlier needs to have more patience! Never again will I book on cheapOair
Easy process easy to follow directions and choices! Thank you
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members