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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Quick and easy to make bookings. Often call to offer other flight suggestions to make the journey more enjoyable
I am never buying tickets from cheapoair again, the agent told me the prices was in Canadian$ yet he charged me on US$
Easy booking for seniors, cheap fares, easy means to choose preferred flights and time.
The app was Fast and easy to use so far it's been super easy to use
I'm always booked my flight CheapOair good to find a better price.
It's great experience and faster service always and buy my tickets.
So easy to book online with cheapoair. The upgraded flight information system puts you on par and above most competition. Awesome.
Cheapoair is good at getting what i needed when I need it in a hurry
They have the cheapest flights with no layovers. You just might have to drive to another city to get to the flight. I wanted west Palm beach near my home but I drove an hour to fort Lauderdale to save over $100s.
Have been using your company's services for many years and are very satisfied with the service
Fast and cheap convenient to use. Booking flights from the comfort of my home. Its great.
The trip was easy to book, affordable and the baggage expensive.
Odd webpage thst keeps showing pop ups. Chat service has the exact same info you already have. They call you immediatley after u book to sell you things. You cant pick your seats. Was told I'd receive voucher to use and i never received it. Overall, a bad experience.
Thank you for your feedback. We regret that it was not a satisfactory experience. We regret any inconvenience or frustration.
Keep being directed to online and then redirected back to app to use. Annoying
Thank you for your feedback. We regret any inconvenience or frustration.
It was very simple to navigate, and I've use this website before.
Your flight deals are phenomenal. Thanks alot. I'm going to need wheelchair assistance. Can you add that. I have a foot injurty.
User friendly and great prices!easier than airlines websites
It is easy and fast to book the fly ticket through the website.
That was good and I'm very happy about that thank you for everything
Good service and good price I always use this site for travel
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. For future reference, please use our Canadian website, www.cheapoair.ca for priced in Canadian dollars (CAD). We regret you experience was not satisfactory.