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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I was kept informed on my booking information and when it was time to board
Always happy with my trips I book with Cheapoair. Always find the best rates
I use this service to get lower rates and then get charged extra for everything so the rates are not lower
Is extremely easy to purchase any ticket and the prices are excellent for my budget
Good service and a lot of product choices. The system is good. Always gives updates specially on flights promos.
Always good fare finder and always have alternative fare for comparison
Your latest still doesn't record time change and you resubmitted my card after it said declined without notifing me. I then paid for the flight at the offices. So double mess. Now another amount has been deducted I think...you are confusing.
I liked the alternate day schedule you present, And your rapid response
It offers through booking for entire journey. I am a repeat customer for this portal.
Very reliable service no need to go to que at an office to make a booking
I was able to chicken in there because I was having trouble with the
Thank you for your feedback. We regret any inconvenience or frustration
She was very patient with me thanks for your help I really appreciated
Very smooth efficient process very easy to follow. Confirmation was quick and dependable
The products and services provided are very convenient. Makes life so much easier
I like the system to be able to reserve seats. The process went smoothly.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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